
Facilities Services Manager
3 days ago
As a vital member of our team, you will be responsible for fostering and maintaining strong professional relationships with clients and colleagues across a diverse portfolio. This will involve collaborating with clients at various levels, overseeing contract performance indicators (KPIs), deliverables, and implementing site-specific operational systems and procedures to ensure superior service delivery.
The role requires strategic planning, effective communication, and sound problem-solving skills to meet the needs of clients and achieve business objectives.
Key Responsibilities:- Advise on best practices in facilities management and related services
- Prepare and present reports, KPIs, and performance reviews
- Implement and monitor site safety, induction, and training programs
- Conduct site inspections, audits, and implement service improvements
- Manage contracts, labour costs, and financial performance
- Minimum 3-5 years' experience in facilities management or a related field
- Proven track record in managing multiple client accounts/contracts simultaneously
- Ability to build and maintain strong professional relationships, ensuring high levels of satisfaction and service delivery
- Experience in rostering, workforce allocation, and performance management
- Knowledge of Modern Awards and Fair Work compliance
- Opportunity to work with a leading provider of cleaning, security, and facilities management services
- Dynamic and collaborative work environment
- Ongoing training and development opportunities
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