Healthcare Scheduling Coordinator

4 weeks ago

Melbourne, Victoria, Australia Healthcare Australia Full time

About the Role:

We are seeking a skilled Scheduling Officer to join our team at Healthcare Australia. As a key member of our operations team, you will play a vital role in ensuring the smooth coordination of healthcare appointments for our patients.

Key Responsibilities:

  • Schedule and organize patient healthcare appointments to minimize disruptions to their daily routines.
  • Coordinate transportation and logistical arrangements to ensure seamless care delivery.
  • Provide medical records and documentation to healthcare providers in advance to facilitate efficient care.
  • Maintain accurate records of scheduled appointments and healthcare documentation to ensure compliance with protocols.
  • Communicate effectively with healthcare providers, staff, and patients to prevent scheduling conflicts and ensure smooth coordination.
  • Ensure compliance with healthcare protocols and organizational policies to maintain the highest standards of care.

Qualifications:

  • Experience in scheduling, logistics, or healthcare coordination.
  • Familiarity with managing sensitive and confidential information.
  • Previous experience in a healthcare or correctional environment is highly regarded.

About You:

  • Strong organizational and time management skills to prioritize tasks efficiently.
  • Proficient in scheduling software and Microsoft Office Suite to manage appointments and documentation.
  • Excellent communication skills, both written and verbal, to collaborate with stakeholders.
  • Ability to work independently and prioritize tasks to meet deadlines.
  • Understanding of healthcare documentation and confidentiality protocols to maintain patient trust.

About Our Culture:

We are a team that values people-focused relationships and aims to make a positive impact on lives across the country. We prioritize inclusivity and align our actions with our core values: accountability, care, teamwork, leadership, and understanding patient needs.

Healthcare Australia offers significant career advancement opportunities and a supportive work environment. We are committed to embracing diversity and providing a safe working environment for all employees.

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