Customer Service and Relationship Expert

2 weeks ago


Melbourne, Victoria, Australia beBeeRelationship Full time $74,240 - $105,600
Job Title

We are seeking a skilled Customer Relationship Specialist to join our team at BOQ Group.

Key Responsibilities:
  • Provide exceptional customer service to our customer network
  • Identify and support customers to explore their current and future financial needs
  • Undertake transaction activities for customers
  • Educate customers on using digital banking solutions
Benefits:
  • Flexible working arrangements
  • Discounted financial products across the group
  • Salary sacrificing options
  • Paid parental leave with no minimum requirements
Requirements:
  • Exceptional communication and relationship-building skills
  • Career-minded with experience in banking
  • Team player with a proactive attitude and a commitment to exceeding customer expectations

About Us: BOQ Group is a unique group of challenger brands with a purpose to provide a genuine alternative to Australian financial services for customers and employees.



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