Expert Client Relationship Manager
1 week ago
We are seeking a skilled Customer Service Expert to manage client relationships, drive business growth, and provide exceptional service.
- Maintain and grow our customer database using our CRM system
- Develop proactive account management strategies for wholesale clients in Victoria and Tasmania
- Assist customers in our showroom with styling advice, order processing, and stock replenishment
- Process and invoice online orders efficiently
- Ensure the showroom appearance is maintained, including general upkeep and stock organization
- Support at annual trade fairs as required
We are looking for someone with:
- Experience in sales and customer service, preferably with CRM software experience
- Industry knowledge within homewares or interiors
- Excellent communication and interpersonal skills
- High level of customer service experience
- Strong organizational skills and ability to prioritize tasks effectively
- A creative flair and passion for interior design
As a Customer Service Expert, you will play a vital role in building strong relationships with our customers, driving business growth, and delivering exceptional service. If you have a passion for customer service, excellent communication skills, and a creative flair, we encourage you to apply for this exciting opportunity.
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