Customer Service Ambassador
4 weeks ago
About the Role
We are seeking a skilled Customer Service Representative to join our Darwin team, providing exceptional customer service and technical support to our clients.
Key Responsibilities
- Provide top-notch customer service via phone and email
- Remotely troubleshoot and resolve technical issues
- Log jobs and escalate to cross-functional teams
- Collaborate with other vendors and service providers
- Publish and review knowledge-based articles
Requirements
- Experience in a customer-centric role
- Excellent communication skills - both verbal and written
- Passion for working in a collaborative team
- Ability to stay calm under pressure
- Experience working in a call-centre environment (desirable)
Clearance Requirements
- Australian citizenship to obtain NT Police Criminal History Check
- Ability to obtain National Police Clearance & Working With Children Check
- Ability to work a 24/7 roster
About Kinetic IT
We are a 100% Australian-owned organisation, delivering exceptional service that exceeds our customers' expectations. We pride ourselves on being a people-focused company, with a strong focus on training and developing our employees.
What We Offer
- Regular fun company and social events
- Vendor Exam Support, ITIL 4 Training, Free access to a training platform
- Dedicated professional development reviews every 6 months
- An open and supportive culture
About Us
We are recognised market leaders in the delivery of high-quality technology solutions to large public, private, and government organisations. We take pride in delivering exceptional service that exceeds our customers' expectations and positively contributing to our industry and community.
-
Customer Service Ambassador
1 week ago
Darwin city centre, Northern Territory, Australia Youthshack Backpackers Full timeJob Overview: As a Customer Service Ambassador at Youthshack Backpackers, you will be responsible for fostering a welcoming environment for guests and colleagues alike.
-
Customer Service Ambassador
1 week ago
Darwin city centre, Northern Territory, Australia Accor Full timeAbout UsMercure Darwin Airport Resort & Novotel Darwin Airport Hotel are strategically located near the airport and a short 15-minute drive from the vibrant Darwin CBD.Our hotels offer a prime location for both business and leisure travellers, providing an excellent base to explore the remarkable attractions and natural beauty of the Top End.We have made a...
-
Customer Service Ambassador
1 week ago
Darwin, Northern Territory, Australia AccorHotel Full timeJob Title: Customer Service AmbassadorAbout the Role:We are seeking a highly skilled and experienced Customer Service Ambassador to join our team at AccorHotel. In this role, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:As a Customer Service...
-
Customer Service Ambassador
1 week ago
Darwin, Northern Territory, Australia Citrus Group Full timeWe are seeking a highly motivated and experienced Customer Service Ambassador to join the Citrus Group team. This role is an exciting opportunity for individuals who thrive in fast-paced environments and possess excellent communication skills.As a Customer Service Ambassador, you will be responsible for delivering world-class service to our clients,...
-
Customer Service Ambassador
4 weeks ago
Darwin, Northern Territory, Australia Oaks Hotels Full timeCustomer Service AmbassadorOaks Hotels is seeking a skilled Customer Service Ambassador to provide exceptional guest experiences.Key Responsibilities:Welcome and check in guestsCommunicate professionallyMake bookingsAssist guests during their stayQualifications:Previous experience in a hotel or customer service environmentExcellent written and verbal...
-
Darwin city centre, Northern Territory, Australia Cotton On Group Full timeCotton On Group is a global fashion, lifestyle and stationery brand that empowers people to look, feel, and be their best selves.We're looking for an Ambassador of Exceptional Customer Experiences to join our team!About the RoleThis is a unique opportunity to create memorable moments for our customers and be a brand ambassador. As a casual team member,...
-
Customer Experience Ambassador
5 days ago
Darwin city centre, Northern Territory, Australia Youthshack Backpackers Full timeAbout Youthshack BackpackersWe are a dynamic and welcoming hostel, providing top-notch services to our guests. As a Customer Experience Ambassador at our establishment, you will play a vital role in ensuring our guests have an exceptional stay.Estimated Salary: $45,000 - $55,000 per annumAbout the RoleFoster strong relationships with guests, creating a warm...
-
Sales Excellence Ambassador
3 days ago
Darwin city centre, Northern Territory, Australia Beaumont Tiles Full timeA career-defining opportunity awaits at Beaumont Tiles, a market leader in the Australian tiles and bathroom ware industry. As a Sales Excellence Ambassador, you will be instrumental in driving sales growth, delivering exceptional customer experiences, and fostering a culture of excellence within our teams.About UsBeaumont Tiles is Australia's largest tiles...
-
Pool Ambassador
3 weeks ago
Darwin city centre, Northern Territory, Australia Accor Full timePool Ambassador Opportunity at Mercure Darwin Airport Resort & Novotel Darwin Airport HotelWe are seeking a skilled Pool Ambassador to join our team at Mercure Darwin Airport Resort & Novotel Darwin Airport Hotel. Located just a few steps away from the airport and a short 15-minute drive from the vibrant Darwin CBD, our hotels offer a prime location for both...
-
Pool Ambassador
4 weeks ago
Darwin city centre, Northern Territory, Australia Accor Full time**Pool Ambassador Role**At Accor, we're committed to delivering exceptional guest experiences. As a Pool Ambassador, you'll play a vital role in ensuring our pool areas are safe, clean, and welcoming for all guests.**Key Responsibilities:**Monitor and enforce pool safety rules to maintain a secure environment.Provide assistance with poolside amenities, such...
-
Hospitality Ambassador
2 weeks ago
Darwin city centre, Northern Territory, Australia Accor Full timeHospitality AmbassadorAt Accor, we are committed to delivering exceptional guest experiences that exceed our customers' expectations.Key Responsibilities:Provide quality service to guests by responding to their requests promptly, efficiently, and courteously.Maintain strict security procedures and confidentiality/privacy of guest information.Communicate...
-
Customer Service Ambassador
6 days ago
Darwin city centre, Northern Territory, Australia Oaks Hotels Full timeCompany OverviewOaks Hotels is a leading hospitality group that offers an exceptional guest experience.About the RoleWe are currently seeking a skilled Food and Beverage Attendant to join our team on a casual basis. As a Food and Beverage Attendant, you will be responsible for delivering outstanding service to our guests, taking orders, making coffee,...
-
Customer Service Ambassador
6 days ago
Darwin city centre, Northern Territory, Australia Accor Full timeUnlock Your Potential in a Thriving EnvironmentAt Mercure Darwin Airport Resort & Novotel Darwin Airport Hotel, we offer an unparalleled opportunity for individuals to grow and develop their skills in a dynamic and fast-paced environment. As a Guest Service Agent, you will be part of a vibrant team dedicated to delivering exceptional experiences to our...
-
Retail Sales Ambassador in Darwin
2 days ago
Darwin city centre, Northern Territory, Australia Telstra Full timeRole OverviewWe are seeking a skilled Retail Sales Consultant to join our team in Darwin. As a Retail Sales Ambassador, you will be the face of Telstra, delivering exceptional customer experiences and driving sales growth.About the RoleThis is an exciting opportunity for an experienced Customer Service & Sales professional to thrive in a fast-paced and...
-
Pool Ambassador
2 weeks ago
Darwin city centre, Northern Territory, Australia Accor Full timeWe are seeking an exceptional Poll Ambassador to join our dynamic team at Mercure Darwin Airport Resort & Novotel Darwin Airport Hotel.As a key member of our hospitality team, you will play a vital role in ensuring the comfort and enjoyment of our guests.Key Responsibilities:Poll Safety EnforcementPoolside Service AssistanceFirst Aid and Emergency...
-
Lead Store Ambassador
1 week ago
Darwin city centre, Northern Territory, Australia Cotton On Group Full timeCotton On Group is an Aussie brand with a passion for people. We believe in being true to ourselves and loving what we do.We are currently seeking a skilled Lead Store Ambassador to join our team in Darwin.About the RoleThe successful candidate will lead their team to create great experiences for our customers and drive business outcomes for their...
-
Customer Service Ambassador
3 weeks ago
Darwin, Northern Territory, Australia Bendigo and Adelaide Bank Full timeAbout the roleWe are seeking a highly motivated Customer Service Officer to join our team at Community Bank Alice Springs.As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer queries, and promoting our products and services.With a strong focus on community banking, you will have the opportunity...
-
Customer Service Ambassador
2 weeks ago
Darwin, Northern Territory, Australia Bendigo and Adelaide Bank Full timeAbout the Role:As a Customer Service Officer at Bendigo Bank, you will be the face of the branch, delivering exceptional customer experiences and building strong relationships with our customers.You will be given the training you need to succeed in this role, helping customers with transactions, educating them on our online platforms and tools, and...
-
Customer Service Ambassador
4 weeks ago
Darwin, Northern Territory, Australia Oaks Hotels Full timeJob Title: Guest Service AgentJob Summary: We are seeking a Guest Service Agent to join our team at Oaks Hotels. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Welcome and check-in guests in a friendly and professional...
-
Pool Ambassador
4 weeks ago
Darwin, Northern Territory, Australia AccorHotel Full timePool Ambassador Job DescriptionWe are seeking a highly skilled and experienced Pool Ambassador to join our team at AccorHotel. As a Pool Ambassador, you will be responsible for ensuring a positive, secure, and safe environment for our guests.Key Responsibilities:Monitor and enforce pool safety rules to ensure a secure environment for guests.Offer assistance...