Customer Service Ambassador

3 days ago


Darwin city centre, Northern Territory, Australia Oaks Hotels Full time

Company Overview


Oaks Hotels is a leading hospitality group that offers an exceptional guest experience.



About the Role


We are currently seeking a skilled Food and Beverage Attendant to join our team on a casual basis. As a Food and Beverage Attendant, you will be responsible for delivering outstanding service to our guests, taking orders, making coffee, memorizing menus, and serving food and beverages. This role requires excellent communication skills, attention to detail, and a positive attitude.



Key Responsibilities



  • Take orders from guests in a timely and efficient manner
  • Prepare and serve high-quality coffee drinks
  • Maintain knowledge of menu items and make recommendations to guests
  • Provide exceptional customer service to all guests
  • Work effectively as part of a team to deliver a seamless guest experience


Requirements and Qualifications


To be successful in this role, you will need to have:



  • A minimum of 12 months experience working in a similar position
  • An RSA (Responsible Service of Alcohol) certification
  • A friendly and positive attitude
  • Excellent communication and interpersonal skills
  • The ability to work effectively under pressure
  • A flexible and available approach to rostering, including evenings, weekends, and public holidays


Benefits


As a valued member of our team, you will enjoy:



  • A highly competitive hourly rate
  • 50% discounts on accommodation across all Minor Hotel brands in Australia and New Zealand
  • Discounts on purchases from over 400 popular retailers in Australia and New Zealand
  • Access to exclusive deals and promotions at our restaurants, cafes, bars, and wellness retreats
  • Opportunities for career development and progression within the company
  • A supportive and dynamic work environment


Estimated Salary Range


$25-$30 per hour, based on location and experience.



How to Apply


Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you



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