Customer Service Ambassador

3 weeks ago

Darwin, Northern Territory, Australia Bendigo and Adelaide Bank Full time

About the role

We are seeking a highly motivated Customer Service Officer to join our team at Community Bank Alice Springs.

As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer queries, and promoting our products and services.

With a strong focus on community banking, you will have the opportunity to make a real impact in the lives of our customers and help them achieve their financial goals.

About you

We are looking for someone who is passionate about delivering excellent customer service, has strong communication skills, and is able to work in a fast-paced environment.

You will have a strong ability to understand and share with others what makes our bank different, and be able to confidently talk to customers face-to-face and over the telephone.

Why us?

At Bendigo Bank, we believe in creating a workplace that is inclusive, diverse, and supportive of our employees. We offer on-the-job training and external development opportunities to help you grow and succeed in your career.

We are committed to making a positive impact in the communities we serve, and we are looking for someone who shares our values and is passionate about making a difference.

What you will bring

We are looking for someone who has:

  • Extensive experience in a customer service environment
  • Demonstrated competence in achieving consistent sales results
  • An ability to confidently talk to customers face-to-face and over the telephone
  • An eagerness to understand and share with others what makes our bank different
  • Experience in the banking and finance industry - a plus but certainly not essential

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