Online Merchandise Specialist

2 days ago

Melbourne, Victoria, Australia beBeeEcommerce Full time $80,000 - $120,000
Job Title

Our company is seeking a highly skilled and experienced Ecommerce Coordinator to join our team.

This role will play a vital part in ensuring a seamless online shopping experience for customers, with key responsibilities including developing and maintaining merchandising standards, effectively merchandising products, identifying opportunities in product assortment, and driving sales and conversion.

The ideal candidate will have previous experience in online or e-commerce, a working knowledge of Excel, and strong analytical and problem-solving skills. They must also be able to work effectively under pressure, prioritize tasks, and manage multiple projects simultaneously.

Key Responsibilities
  • Develop and maintain merchandising standards that drive conversion and improve the customer shopping experience.
  • Effectively merchandise products to maximize upsell and cross-sell opportunities.
  • Identify potential opportunities in product assortment based on knowledge of merchandise, sales, and customer behavior.
  • Drive sales, conversion, and revenue by effectively merchandising products, helping customers navigate to the right products quickly and easily.
  • Maintain an accurate and up-to-date online catalogue and ensure all products are ranged online as soon as they arrive into the business.
  • Ensure products are merchandised daily according to brand online merchandising principles.
  • Manage and merchandise markdowns and outlet products.
  • Update product titles and descriptions.
  • Liaise with product teams to provide accurate and detailed descriptions and product information.
  • All products have the correct assets attached, descriptions have been added, and fabric content is attached.
  • Collaborate with brands and web design team on the email marketing plan with the goal of optimizing appeal and conversion.
  • Ensure all products advertised on EDMs and Web Updates have adequate stock.
  • Coordinate eDM material deadlines against and agreed schedule with brands and studio team.
  • Execute promotional activities accurately and within deadlines to ensure websites are aligned with store activity.
  • Coordinate range updates associated with online promotions, competitions, and special offers to ensure websites are aligned with store activity.
  • Conduct regular competitive analysis on the best practices of key competitors and international eCommerce leaders.
  • Produce daily, weekly, monthly, and seasonal reports and understand drivers of Sales.
  • Presents brand performance at daily trade meeting.
  • Monitor and understand analytics as a driver of merchandising.
Requirements
  • Previous experience in online or e-commerce.
  • Working knowledge of Excel.
  • Knowledge of retail industry and relevant KPIs.
  • High level of accuracy and attention to detail.
  • Strong communication and interpersonal skills.
  • Effective time management and prioritization skills.
  • Ability to easily adapt to changing priorities.
  • Strong analytical and problem-solving skills.
  • Willingness to learn.
  • Ability to develop and maintain strong working relationships with key functions within the business.
  • Proactive and has a sense of urgency.
  • Ability to operate interdependently.
  • Ability to manage and develop a team.
  • Enjoys working in a fast-paced, lean business-oriented function.
Benefits
  • Generous team member discounts on all products.
  • Access to lifestyle leave and volunteer leave – arrange work around your life, not life around work.
  • A supportive leadership and team network to set you up for success.
  • Career growth and succession opportunities across the business.

We value diversity and inclusion and welcome applications from diverse candidates.

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