Senior Online Merchandiser

3 days ago

Melbourne, Victoria, Australia beBeeECommerce Full time $60,000 - $95,000
About the Role

As a key member of our online team, you will play a vital role in driving sales and conversion across multiple brands. Your primary responsibility will be to support online merchandising and promotional planning, ensuring a seamless online shopping experience for our customers.

Key Responsibilities
  • Develop and maintain merchandising standards that drive conversion and enhance customer satisfaction
  • Effectively merchandise products to maximise upsell and cross-sell opportunities
  • Identify potential product assortment opportunities based on knowledge of merchandise, sales, and customer behaviour
  • Drive sales, conversion, and revenue by effectively merchandising products, helping customers navigate to the right products quickly and easily
  • Maintain an accurate and up-to-date online catalogue, ensuring all products are ranged online as soon as they arrive into the business
  • Ensure products are merchandised daily according to brand online merchandising principles
  • Manage and merchandise markdowns and outlet products
  • Update product titles and descriptions, liaising with product teams to provide accurate and detailed information
  • Collaborate with the web design team on email marketing plans to optimise appeal and conversion
  • Ensure all advertised products have adequate stock
  • Coordinate eDM material deadlines against an agreed schedule with the studio team
  • Execute promotional activities accurately and within deadlines to ensure websites are aligned with store activity
  • Coordinate range updates associated with online promotions, competitions, and special offers to ensure website alignment with store activity
  • Conduct regular competitive analysis on best practices of key competitors and international eCommerce leaders
  • Produce daily, weekly, monthly, and seasonal reports, understanding drivers of sales
  • Present brand performance at daily trade meetings
  • Monitor and understand analytics as a driver of merchandising
Qualifications and Skills
  • Previous experience in online or eCommerce
  • Working knowledge of Excel
  • Knowledge of the retail industry and relevant KPIs
  • High level of accuracy and attention to detail
  • Strong communication and interpersonal skills
  • Effective time management and prioritisation skills
  • Ability to adapt to changing priorities
  • Strong analytical and problem-solving skills
  • Willingness to learn
  • Ability to develop and maintain strong working relationships with key functions
  • Proactive with a sense of urgency
  • Ability to operate interdependently
  • Ability to manage and develop a team
Benefits
  • Generous discounts on all products
  • Access to lifestyle leave and volunteer leave
  • A supportive leadership and team network
  • Career growth and succession opportunities

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