Strategic Relationship Manager

1 week ago

Melbourne, Victoria, Australia beBeeCustomerEngagement Full time $135,000 - $165,000
Customer Engagement Manager Role

This role is a key position within the Information Technology team at our organization. The primary responsibility of this role is to facilitate engagement and relationship development between IT and clinical service units.

Key Responsibilities
  1. Contribute to the end-to-end delivery of projects in collaboration with business and technology stakeholders.
  2. Develop, analyse and quantify the scope and deliverables for business projects and strategic initiatives.
  3. Identify strategic projects and assess the total cost of ownership.
  4. Develop robust business cases.
  5. Work closely with stakeholders, including third parties, to gather and define business/user requirements.
Requirements

The successful applicant will have:

  • A tertiary qualification in a relevant field.
  • Professional certifications in a relevant field.
  • Experience in a hospital or healthcare environment, including an understanding of clinical workflows, ICT systems and healthcare trends.
  • Substantial experience building relationships with key business partners.
  • Proven experience managing stakeholder expectations, including at the executive level.
  • Leadership capability with the ability to lead a diverse range of resources to deliver value outcomes effectively.
  • Strong problem-solving skills to analyse issues and seek information, including engagement with key stakeholders to obtain diverse perspectives to obtain best outcomes.
Benefits

Our organization offers:

  • Tax savings through salary packaging.
  • Discounts on hospital services.
  • Discounted parking on site.
  • Close proximity to public transport with Myki discount on offer.
  • Opportunities for professional development.
  • An enjoyable workplace culture in a mission-based, values-driven organization.
About Us

Our organization is a Catholic, private, for-purpose health service located in Melbourne's south east. We have been providing quality, compassionate care to our community for 75 years.

Our highly skilled staff and specialists incorporate clinical research, innovative models of care and state-of-the-art technology to deliver the best possible care and outcomes for our patients.

We demonstrate our mission to serve our community through outreach programs that support asylum seekers, provide healthcare in rural communities and in underdeveloped countries.

Our size, reputation and growth strategy ensure genuine opportunities for our people to learn, grow and realise potential.

We are an equitable and inclusive employer and are committed to providing a safe environment for children and vulnerable people.

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