Healthcare Connection Specialist

3 days ago

Sydney, New South Wales, Australia beBeeHealthcare Full time $70,000 - $120,000

About Our Health Services

We are committed to providing exceptional healthcare that is centered around the needs of our patients. This includes a range of benefits designed to support the well-being of our employees.

  • Competitive salary package and hybrid working model, allowing for a better work-life balance.
  • Generous professional development opportunities and access to a team of skilled allied health professionals.
  • Additional yearly Well-Being and Community leave days, ensuring you have time to relax and recharge.
  • 14 week paid parental leave with equal benefit for both parents, plus our Bump to Baby program.
  • Employee Referral Program and Employee Assistance Program, providing support and incentives for you and your family.
  • Attractive employee discounts on various products and services, including banking and insurance.

We strive to create a culture of care and compassion, where our people feel valued and empowered to make a real difference in the community.

As a Client Connect Specialist, you will play a vital role in delivering excellent customer service to our clients across Australia. You will be part of a multidisciplinary healthcare team, working together to provide holistic, evidence-based care. Your clinical environment will be driven by human-centered principles and supported by generous professional development opportunities.

Your key responsibilities will include managing client enrolment into our healthcare program, processing new referrals to the service, working alongside other Client Connect Specialists, and building partnerships with internal teams. We are looking for someone with previous experience in customer service or a call centre, strong administration and time management skills, tech savvy, excellent written and verbal communication skills, and a passion for health and commitment to making a real difference in the community.

This role requires a high level of discretion, confidentiality, and professionalism. You will be required to handle sensitive information and maintain a high standard of ethics and integrity.

If you are passionate about delivering exceptional customer service and making a positive impact in the lives of others, we encourage you to apply for this exciting opportunity.

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