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Help Desk Specialist
2 months ago
Location: Sydney, Australia
Job Type: Contract
Duration: 6 Months with possible extension
Eligibility: Australian/NZ Citizens/PR Holders only
About the Role:
We are seeking a skilled Desk Support Engineer to join our team at Hastha Solutions. As a key member of our technical support team, you will be responsible for providing top-notch desktop support and end-user support to our clients.
Key Responsibilities:
- Provide desktop support and end-user support to a user base of approximately 700 or more
- Work with Windows 10/11 and end-user Citrix experience
- Develop and maintain strong communication and stakeholder management skills
- Collaborate with our team to ensure seamless support and service delivery
- Travel to our other sites in Moorebank/Liverpool on an ad-hoc basis
Requirements:
- Proven track record of working unsupervised
- Strong ITIL process knowledge and certification in Service Now
- Google Suite experience is ideal but not required
- Kofax and Kodak scanner experience is ideal but not required
- Driver's license and car are preferred
What We Offer:
We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive salary package.