Service Desk Operations Specialist

Support Our CustomersWe are seeking a Service Desk Specialist to join our team. As a Service Desk Specialist, you will be responsible for providing technical support to our customers.Key Responsibilities:Provide technical support via phone, email, and chat.Resolve customer issues in a timely and efficient manner.Collaborate with internal teams to resolve...

{"id": "ServiceDeskSupportDescription", "title": "Service Desk Support Role", "level": "Entry-Level", "content": "Service Desk Support RoleWe are seeking an experienced Service Desk Support Specialist to join our team. As a Service Desk Support Specialist, you will be the first point of contact for employees and clients seeking technical support,...

About KBR:We deliver science, technology and engineering solutions to governments and companies around the world.As a Service Desk Team Lead at KBR, you will be responsible for managing the daily operations of our Service Desk team, ensuring that all service requests are handled efficiently, in accordance with agreed timeframes and the ITIL Framework.Key...

About the Role:KBR is seeking a Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing high-quality, efficient support to our clients and their customers through responding to telephone calls, emails, and alert monitoring platforms.Key Responsibilities:Diagnose and resolve printer hardware, software, and...

About Our ClientThe organisation is a respected not-for-profit entity with over 2000 employees, dedicated to providing mental health and wellbeing services. With a strong focus on community, they are committed to creating an environment where technology and digital solutions enhance and support their service delivery.Job SummaryWe are seeking a skilled...

Job Title: Service Desk Operations ManagerCognizant is seeking an experienced Service Desk Operations Manager to join our team in the ANZ region.About the Role:Manage the core health of IT applications, including store central, SignIQ, R10 Central, and warehouse management systems.Remediate issues using SCCM, RDP, and Citrix.Highlight incidents/request that...

Job SummaryAnton Murray Consulting is seeking a skilled IT Support Specialist to join their team in a Trading Desk role.Key Responsibilities:Provide technical support for Trading Desk operations.Collaborate with the global production support team to ensure smooth regional support.Work independently and as part of a team to troubleshoot and resolve production...

About the Job:As a Service Desk Monitoring Specialist at Pyramid Global Technologies, you will play a crucial role in ensuring the smooth operation of our IT services. Your primary responsibility will be to monitor and respond to alerts from our servers and devices hosted in the data centre.Key Responsibilities:Monitoring team member responsible for taking...

Role OverviewWe are seeking a highly skilled Service Desk Support Specialist to join our Managed Services team.About the RoleThe successful candidate will be responsible for providing exceptional customer service and technical support to our clients, ensuring timely resolution of their desktop technical support requirements.Key Responsibilities:Manage client...

Job Title: Client Service Help Desk SpecialistWe are seeking a highly skilled Client Service Help Desk Specialist to join our team at Anton Murray Consulting. The successful candidate will be responsible for providing exceptional client service to our clients and support personnel.Key Responsibilities:Develop a deep understanding of assigned clients,...

Company Overview:KBR is a global company delivering science, technology and engineering solutions to governments and companies around the world.We employ approximately 34,000 people performing diverse, complex, and mission-critical roles in 33 countries.We help ensure mission success on land, in the air, at sea, in space and cyberspace for our defence...

Flourish Australia is a leading mental health organisation with a strong commitment to supporting individuals and communities in need. We are currently seeking an experienced IT Service Desk and Delivery Manager to join our Support Hub team at Sydney Olympic Park.The successful candidate will lead a team of IT professionals in delivering exceptional support...

At SIG, we are seeking a highly skilled Operational Desk Analyst to join our team. As an Operational Desk Analyst, you will play a critical role in ensuring the smooth day-to-day operation of our trading desks.

Job DescriptionSIG is a quantitative trading firm that values strategic thinking and optimal problem-solving. As an Operational Desk Analyst, you will play a vital role in the day-to-day operations of the trading desks, ensuring seamless trading experiences for clients.Key ResponsibilitiesReconcile trades, transactions, and positions to ensure accuracy and...

About the Role:KBR is seeking a skilled Service Desk Analyst to join our team. As a Level 2 Service Desk Analyst, you will be responsible for providing high-quality support to our clients and their customers through responding to telephone calls, emails, and alert monitoring platforms.Key Responsibilities:Diagnose and resolve printer hardware, software, and...

Job SummaryWe are seeking a highly motivated and passionate Service Desk Analyst to join our Service Assurance Operations Team at Telstra. As a Customer Service Specialist, you will play a crucial role in fulfilling and resolving requests raised by Defence customers.Key ResponsibilitiesRespond promptly, courteously, and efficiently to customer phone...

About the RoleWe are seeking a highly skilled and experienced Service Desk Team Lead to join our team at KBR. As a key member of our IT Service Desk team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesManage the daily operation of the Service Desk team, ensuring that all service...

About the RoleWe are seeking a highly skilled Operational Desk Analyst to join our team at SIG. As an Operational Desk Analyst, you will be responsible for helping the day-to-day running of the trading desks. This will entail position reconciliations, ensuring trades are captured in an efficient and timely manner, and positions are accurate and reconciled to...

About the Role:We are seeking a skilled Service Desk Analyst to join our team at Green Light. As a Service Desk Analyst, you will be the first point of contact for our clients, providing technical support and assistance to resolve their IT-related issues.Key Responsibilities:Provide exceptional customer service and support to clients via phone, email, and...

Job SummaryWe are seeking a skilled Service Desk Analyst to join our team at Brennan. As a Service Desk Analyst, you will be the first point of contact for clients, providing outstanding first-level customer support through phone, email, and live chat.Key ResponsibilitiesDeliver exceptional customer support, resolving issues and requests in a timely and...