Hotel Operations Lead

1 day ago

Gold Coast, Queensland, Australia beBeeHospitality Full time $64,000 - $86,000
Key Roles and Responsibilities

This role involves guiding the Front Office Team in delivering exceptional guest experiences, while maintaining a positive and supportive work environment.

Daily Operations:

  • The ideal candidate will take charge of overseeing day-to-day hotel operations with precision and expertise
  • They will lead the Front Office Team like a mentor, fostering growth and skill-building in a collaborative atmosphere
  • Collaboration with guests is essential to find solutions for any challenges that may arise
  • Contribution to roster planning and preparation is also expected

Leadership Qualities:

  • Proven track record of assuming leadership roles as a Team Leader, Supervisor, or Manager in Hotel Operations
  • Knowledge of Sihot PMS is beneficial but not mandatory
  • Able to multitask and thrive under pressure, driven by exceptional organisational and time management skills
  • Mastery in both written and spoken communication
  • Flexibility to adapt to a rotating schedule, including nights, weekends, and public holidays

Accor Benefits and Advantages:

  • ALL Heartist Membership - Enjoy discounts on worldwide stays and food & beverage services
  • Family & Friends Discounts - Exclusive offers on various services and events for loved ones
  • Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points globally
  • Learn Your Way - Support career development with access to industry-leading training platforms
  • Build Your Network - Connect with thousands of hospitality professionals worldwide
  • Worldwide Opportunities - Unlock limitless career growth across 110 countries

We welcome you as you are and empower you to grow and learn. By joining us, every chapter of your story is yours to write. We strive to be an inclusive company, building diverse teams globally.

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