Aboriginal Home Health Service Coordinator

5 days ago

Sydney, New South Wales, Australia beBeeCommunity Full time $85,650 - $96,400

About us.

A leading healthcare provider with a strong commitment to the community. Our home health team has been delivering culturally sensitive care for over 30 years, empowering our elders to live independently in their homes.

As a coordinator, you will manage a portfolio of customers receiving in-home care and lead a team of care workers.

Key objectives include ensuring excellence in client service delivery through assessments, goal planning, and onboarding new clients; supporting and managing a team of care workers in the community; managing client escalations and complaints effectively; converting new client leads into active customers; and developing strong relationships with clients, families, and external service providers.

To succeed in this role, you will need experience working with Aboriginal and/or Torres Strait Islander communities; a driver's license and ability to work in the area; previous experience in healthcare, aged care, or community services; and excellent case management and client communication skills.

Benefits include a competitive hourly rate, flexible work options, and opportunities for professional growth and development.

Job Description

The service coordinator is responsible for managing customer relationships and coordinating care worker teams.

  • Ensure high-quality client service delivery through regular assessments, goal setting, and client onboarding.
  • Support and manage a team of care workers in the community, promoting effective teamwork and collaboration.

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