Aboriginal Home Health Care Coordinator

1 week ago

Sydney, New South Wales, Australia beBeeCare Full time $64,375 - $89,959

About this role:

You will be responsible for managing a portfolio of customers receiving in-home care services across the Penrith region. This is a permanent full-time opportunity that requires excellent communication and interpersonal skills.

Key responsibilities include:

  • Ensuring excellence in client service delivery, including assessing client care needs and developing goal plans
  • Managing client escalations and complaints to a high level of resolution
  • Converting new client leads into active customers
  • Developing effective relationships with clients and their families, as well as other relevant service providers

Required skills and qualifications:

  • An understanding of the needs of Aboriginal and/or Torres Strait Islander communities
  • Previous experience managing a service area or program within a health care, aged care, or community service organization
  • Experience managing a high-volume client caseload, including complex client care needs, service allocation, compliance, and case management

Benefits:

  • $43.47 per hour + superannuation
  • Additional yearly leave days for well-being, community involvement, and deep listening
  • All equipment provided, including smartphone, uniform, and laptop
  • Use of shared branch vehicle for client visits and business
  • Flexible work options and great work-from-home arrangements

We value diversity and inclusion and encourage applications from Aboriginal and/or Torres Strait Islander people.

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