Service Operations Coordinator

2 weeks ago


Alice Springs, Northern Territory, Australia AUTOrecruit Full time

We are seeking a highly skilled Service Advisor to provide exceptional customer service and support in our Broome, Western Australia office.

Key Responsibilities:

  • Client Interaction: Meet and greet clients, customers, and visitors to provide a positive experience.
  • Communication: Answer incoming calls and direct them appropriately, taking service bookings and keeping customers informed about vehicle progress.
  • Job Estimations: Estimate job costs and timeframes, liaising with the Workshop Manager to ensure seamless communication.
  • Business Development: Gain authorisation for extra work and promote new business opportunities.

Requirements:

  • Attention to Detail: High attention to detail to ensure accurate job estimations and customer communication.
  • Experience: Previous experience as a Service Advisor is highly sought after.
  • Communication Skills: Strong written and verbal communication skills to effectively interact with customers and colleagues.
  • Organisational Skills: Excellent organisational skills to manage multiple tasks and priorities.
  • Customer Service: Exceptional customer service skills to provide a positive experience for our clients.

A competitive remuneration package, including a retainer and uncapped commissions, is on offer, along with some relocation assistance.



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