Front Desk Coordinator

2 days ago


Brisbane, Queensland, Australia beBeeReceptionist Full time $40,000 - $60,000

Administrative professionals play a vital role in ensuring the smooth operation of an organization. As a key member of our Business Services Unit, you will be responsible for managing front-desk operations and delivering exceptional customer service to staff, clients, visitors, and contractors.

This is a fantastic opportunity to work collaboratively with our dynamic team, utilizing your organizational skills and attention to detail to achieve results. You will be tasked with booking meeting rooms and coordinating event catering, as well as handling deliveries, mail, and other correspondence.

Your Responsibilities Include
  • Greet visitors and direct them to the appropriate person.
  • Answer incoming calls promptly and operate the switchboard efficiently.
  • Process all deliveries and mail, ensuring timely and accurate completion.
  • Search for unreferenced correspondence on Open Practice.
  • Accept service of documents, record particulars of service, and dispatch to relevant parties.
  • Arrange for couriers and order necessary courier bags.
  • Distribute incoming facsimiles via OP.
  • Assist with meeting room bookings and coordination.
  • Maintain awareness of daily death notices and Law Reporter Probate Notices.
  • Support archiving, file openings, and scanning documents into iManage.
Meeting Rooms/Staff Facilities
  • Provide professional services to all clients, staff, and Partners.
  • Review and manage meeting room schedules effectively.
  • Arrange for refreshments in meeting rooms prior to appointments.
  • Offer beverages to clients upon arrival and staff when convenient.
  • Clear and prepare meeting rooms for the next appointment.
  • Maintain tidiness of the executive kitchen throughout the day.
  • Restock kitchens with supplies and consumables.
  • Organize Partners' morning tea on Fridays.
Events and Catering
  • Coordinate catering for internal events such as staff gatherings, Partners' lunches, and other functions.
  • Liaise with the Communications & Marketing Manager regarding guest lists, catering, chair hire, and access arrangements for boardroom events.
  • Supervise events, including extended hours if necessary.

Perform any other duties reasonably directed by the Office Manager.

Essential Skills and Qualifications
  • Superior customer service, communication, and interpersonal skills.
  • Strong organizational abilities with meticulous attention to detail.
  • Exceptional problem-solving skills and adaptability under pressure.
  • Able to work collaboratively and independently.
  • Experience in a similar role preferred.
  • Familiarity with switchboard systems advantageous.
  • Proficiency in Microsoft Office Suite and document management systems.
Benefits and Culture

This is an exciting opportunity to join a supportive team within a firm that values career growth and work-life balance. We offer a competitive salary, comprehensive benefits, professional development opportunities, flexible working options, social gatherings, casual Fridays, flu vaccinations, and birthday leave. Our culture emphasizes teamwork, respect, empowerment, and innovation.

About Us

We understand our clients' unique needs and challenges. With extensive experience, we have served prominent businesses across Queensland. We invite you to bring your skills and experience to enhance our client service excellence.

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