
Work Coordinator
6 days ago
We are seeking a skilled professional to fill the role of Work Coordinator. The successful candidate will be responsible for overseeing the management of work orders from start to finish.
Main Responsibilities:
- The primary duty of this position is to coordinate and direct field staff in order to ensure that all work orders are completed efficiently and within regulatory time frames.
- Effective workforce scheduling, planning, and allocation are key aspects of this role, which involves utilizing Excel and other relevant systems.
- The Work Coordinator must conduct regular outbound calls to customers and other parties in order to communicate effectively.
- A significant part of this job involves gathering and consolidating data from clients in order to plan and allocate work orders.
- The person in this position is also responsible for managing field resource leave requests to ensure adequate resourcing at all times.
- This role requires working closely with Service Stream and client systems and databases.
- The Work Coordinator must guarantee that all work performed meets contractual quality and safety requirements as per company standards and customer expectations.
- Additional duties may be assigned by Team Leader/Manager.
Requirements:
- Minimum 12 months experience in work order management and scheduling.
- Prior knowledge of the electricity industry in Australia is an advantage.
- Candidates should possess professional communication skills when interacting with customers and clients.
- Basic to medium competency level using MS Office suite, particularly Excel and Outlook.
- Excellent organizational and administrative skills.
- High attention to detail.
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