Hearing Care Coordinator

3 days ago


Gregory Hills, New South Wales, Australia Audika Full time

About Audika

Audika is a leading provider of hearing healthcare solutions, part of a global group that offers innovative products and services to improve the quality of life for people with hearing loss.

We have a strong presence in Australia, with over 350 clinics providing hearing services to our valued clients. Our mission is to put hearing care on the healthcare agenda and make a positive impact on the lives of those we serve.

The Role

We are seeking a highly motivated and customer-focused individual to join our team as a Hearing Care Coordinator. This is a pivotal role in each clinic, contributing to clinic performance and enhancing our customers' experience.

Key Responsibilities

  • Book and confirm appointments for clients using our online scheduling tool
  • Work with clients to determine their entitlement to government funding assistance and health fund rebates
  • Follow up with existing clients to encourage renewal of the maintenance program
  • Perform hearing screening checks (full training is provided)
  • Provide administrative support for day-to-day clinic operations

Requirements

  • Previous customer service experience in a retail, hearing care services, pharmacy, or allied health environment
  • Experience working with an older demographic, preferred
  • Strong interpersonal communication skills and empathy for clients to support their hearing journey
  • Higher School Certificate (HSC) or TAFE Qualification
  • Computer literacy skills
  • Valid visa to work in Australia

What We Offer

  • Permanent part-time position
  • Supportive hearing care team
  • Professional development through clear career path and professional training
  • MyRewards program – a program that offers discounts to over 300 retailers and services across Australia
  • Online Wellbeing center – a platform offering activities, workouts, meditations, nutritional and financial advice – everything you need to live a healthier and happier life
  • Employee Assistance Program
  • Birthday and Christmas gifts

Our Values

Audika is proud to have a diverse and inclusive culture that acknowledges and respects our employees.

We are a team of professionals who bring the importance of sound to life and connect our clients through our hearing products.

We believe that it all starts from our employees, who make this happen. We are led by our values, which shape a supportive and encouraging culture where everyone can thrive and succeed.

We create trust We are Team-players We create innovative solutions We apply a can-do attitude in everything we do.



  • Gregory Hills, New South Wales, Australia Audika Full time

    About the RoleWe are seeking a highly skilled and compassionate individual to join our team as a Hearing Care Coordinator at Audika Gregory Hills Clinic.In this pivotal role, you will play a crucial part in enhancing our customers' experience and contributing to clinic performance.Key ResponsibilitiesBook and confirm appointments for clients using our online...


  • Gregory Hills, New South Wales, Australia Audika Full time

    About AudikaAudika is a leading provider of hearing healthcare solutions, part of a global group that offers innovative products and services to improve the quality of life for people with hearing loss.We have a strong presence in Australia, with over 350 clinics providing hearing services to our valued clients. Our mission is to put hearing care on the...


  • Gregory Hills, New South Wales, Australia Audika Full time

    About AudikaAudika is a leading provider of hearing healthcare solutions, part of a global group that offers innovative products and services to improve the quality of life for people with hearing loss.We have a strong presence in Australia, with over 350 clinics providing hearing services to our valued clients. Our mission is to put hearing care on the...


  • Baulkham Hills, New South Wales, Australia Sonova Full time

    {"title": "Service Technician", "description": "About the Role:We are seeking a skilled Service Technician to join our team at Sonova. As a Service Technician, you will be responsible for the assembly and service of hearing instruments, ensuring each order is completed within the relevant time frame, and meeting strict quality control standards.Key...


  • Baulkham Hills, New South Wales, Australia Sonova Full time

    About SonovaSonova is a leading provider of hearing care solutions, dedicated to creating a world where everyone can enjoy life's unforgettable moments. Our innovative products and services help millions of people around the globe.Our CultureWe value creativity, innovation, and teamwork. Our employees are passionate about making a difference in people's...


  • Surry Hills, New South Wales, Australia Access Telehealth Full time

    {"title": "Clinical Care Coordinator", "content": "About the RoleAccess Telehealth is seeking a skilled Clinical Care Coordinator to join our team. As a key member of our multidisciplinary team, you will be responsible for providing clinical management and coordination for our clients and partnering residential aged care facilities.Key...


  • Surry Hills, New South Wales, Australia Access Telehealth Full time

    About UsAccess Telehealth is a leading provider of telehealth services, committed to enhancing the well-being of elderly residents across Australia. Our company values compassion, innovation, and excellence in healthcare.Your New RoleWe are seeking a motivated and passionate Clinical Care Coordinator to join our team. As a key member of our...


  • Surry Hills, New South Wales, Australia Access Telehealth Full time

    About UsAccess Telehealth is a leading provider of telehealth services, committed to enhancing the well-being of elderly residents across Australia. Our team of esteemed medical professionals utilizes state-of-the-art technology to deliver high-quality care to those in need.Your New RoleWe are seeking a motivated and passionate Registered or Enrolled Nurse...


  • Surry Hills, New South Wales, Australia Access Telehealth Full time

    About UsAccess Telehealth is a leading provider of telehealth services, committed to enhancing the well-being of elderly residents across Australia. Our company values compassion, innovation, and excellence in healthcare.Your New RoleWe are seeking a motivated and passionate Registered or Enrolled Nurse to join our team as a Clinical Care Coordinator. In...

  • Care Coordinator

    23 hours ago


    Surry Hills, New South Wales, Australia Catholic Healthcare Full time

    About the RoleWe are seeking a dedicated and compassionate individual to join our team as a Lifestyle Assistant at Gertrude Abbott Aged Care and The Sister Anne Court.Key ResponsibilitiesEncourage resident choice and participation in individual and group activitiesAssist in the design, delivery, and monitoring of group and individual lifestyle services and...


  • Surry Hills, New South Wales, Australia Catholic Healthcare Full time

    {"h1": "Personal Care Assistant Opportunity", "p": "At Catholic Healthcare, we are committed to providing exceptional care to our residents. As a Personal Care Assistant, you will play a vital role in creating a safe and home-like environment for our elderly residents.Responsibilities:* Assist with personal care such as showering and dressing* Support with...


  • Baulkham Hills, New South Wales, Australia Greencross Vets Full time

    Unlock Your Potential in Emergency Veterinary MedicineAt Greencross Vets, we're committed to providing exceptional care to our patients and their families. As an Emergency Veterinarian, you'll play a vital role in our team, working alongside experienced professionals to deliver top-notch care in a fast-paced environment.Why Choose Us?We offer flexible...


  • Baulkham Hills, New South Wales, Australia Anglicare Full time

    About Anglicare SydneyAnglicare Sydney is a leading community-based organization dedicated to serving people in need. Our mission is to provide care and support to vulnerable individuals and communities, while upholding the values of Christian love and compassion.Job SummaryWe are seeking a skilled Volunteer Coordinator to join our team. The successful...


  • West Pennant Hills, New South Wales, Australia Catholic Schools Broken Bay Full time

    About the RoleCatholic Schools Broken Bay is seeking a highly skilled and experienced Enrolment Lead to join our team. As a key member of our leadership team, you will play a critical role in ensuring the successful enrolment and transition of students with diverse learning needs into our schools.Key ResponsibilitiesEnrolment Management: Coordinate enrolment...


  • Seven Hills, New South Wales, Australia YMCA Brisbane Full time

    About the RoleWe are seeking a highly skilled and experienced Assistant Coordinator to join our team at YMCA Brisbane. As an Assistant Coordinator, you will play a key role in the day-to-day running of our childcare services, working closely with our Service Coordinator and management team to ensure the delivery of high-quality programs.Key...


  • Seven Hills, New South Wales, Australia YMCA Brisbane Full time

    About the RoleWe are seeking a highly skilled and experienced Assistant Coordinator to join our team at YMCA Brisbane. As an Assistant Coordinator, you will play a key role in the day-to-day running of our childcare services, working closely with our Service Coordinator and management team to ensure the delivery of high-quality programs.Key...


  • Baulkham Hills, New South Wales, Australia Catholic Healthcare Full time

    {"h1": "Community Worker Team Leader", "p": "At Catholic Healthcare, we are seeking a dedicated and compassionate individual to lead our Community Worker team in Northern and Western Sydney. As a Community Worker Team Leader, you will be responsible for supervising and mentoring a team of Community Workers, ensuring they provide high-quality care to our...

  • Pet Care Specialist

    23 hours ago


    Surry Hills, New South Wales, Australia Petbarn Full time

    About PetbarnPetbarn is Australasia's leading pet specialty retailer, with over 230 locations throughout Australia and New Zealand. For over 30 years, we've been dedicated to providing exceptional products, outstanding service, and expert advice to our customers.Job SummaryWe're seeking highly motivated and friendly Sales Assistants to join our team on a...


  • Baulkham Hills, New South Wales, Australia Sonova Full time

    About Us At Sonova, we are dedicated to innovation and excellence. Our mission is to enhance lives by providing exceptional hearing care solutions that enable individuals to enjoy every moment. We pride ourselves on our collaborative culture where every team member contributes to meaningful outcomes. We present remarkable career paths through our...


  • Surry Hills, New South Wales, Australia Catholic Healthcare Full time

    About the Role:We are seeking a dedicated and compassionate individual to join our team as a Lifestyle Assistant at Gertrude Abbott and The Sister Anne Court. As a member of our team, you will play a vital role in providing essential lifestyle, social, and wellbeing services for our residents.Key Responsibilities:Encourage resident choice and participation...