Senior Community Services Manager

1 day ago

Baulkham Hills, New South Wales, Australia Catholic Healthcare Full time
{"h1": "Community Worker Team Leader", "p": "At Catholic Healthcare, we are seeking a dedicated and compassionate individual to lead our Community Worker team in Northern and Western Sydney. As a Community Worker Team Leader, you will be responsible for supervising and mentoring a team of Community Workers, ensuring they provide high-quality care to our older clients.

Your key responsibilities will include:", "ul": [{"li": "Supervising and mentoring Community Workers to ensure they meet performance expectations"}, {"li": "Managing compliance requirements for Community Workers within Home & Community Services policies and procedures"}, {"li": "Mentoring Community Workers through competency assessments and support visits"}, {"li": "Overseeing the work of Community Workers, including conducting performance reviews and providing guidance and direction"}, {"li": "Working closely with Coordinators and Care Advisors to address service delivery concerns"}, {"li": "Investigating incidents and complaints relating to Community Worker performance"}, {"li": "Planning and managing leave requests for Community Workers"}, {"li": "Organising and planning community worker meetings"}, {"li": "Ensuring timely and effective resolution of concerns raised by Community Workers"}, {"li": "Ensuring Community Workers are provided with regular feedback and are engaged and positive"}], "h2": "About You", "p": "We are looking for a diligent, empathetic, and driven individual who is motivated by their passion to assist others. The ideal candidate will have:", "ul": [{"li": "Demonstrated experience in a supervisory position and some experience in managing performance"}, {"li": "High level of verbal and written communication skills"}, {"li": "Understanding of rostering management systems"}, {"li": "Previous experience as a Home Care Worker (min 3 years) or equivalent is highly desirable"}, {"li": "Cert lll or lV in Aged Care or equivalent preferred"}, {"li": "Demonstrated knowledge of WHS policy and processes"}, {"li": "High degree of computer competency with an ability to learn new software programs"}, {"li": "Registered and insured motor vehicle and a current unrestricted drivers' licence"}], "h2": "Why Work with Us", "p": "At Catholic Healthcare, we promote the dignity, life, and spirituality of older people through connected and inclusive communities. Our values of Courage, Compassion, and Integrity sit at the core of everything we do. We offer a supportive and inclusive 'people first' culture, NFP Salary packaging, and Fitness Passport. If you're looking for a role where you can make a positive and rewarding impact, then we'd love to hear from you."}

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