Project Operations Specialist

7 days ago


Sydney, New South Wales, Australia Settlement Services International Limited (SSI) Full time
About the Role

We are seeking a highly skilled and experienced professional to join our team as a Project Operations Specialist. This is a newly created role that will play a critical part in leading collaborative engagements with community, internal programs, and business support units to ensure the operational aspects of new community & sector capacity building initiatives run smoothly.

Key Responsibilities:

  • Develop and implement project plans that deliver successful client or community outcomes.
  • Apply community engagement & development related theoretical frameworks in practice, demonstrating culturally responsive & trauma-informed approaches.
  • Develop high-quality written materials, reports, and procedures that meet the needs of our stakeholders.
  • Collaborate with cross-functional teams to drive results and achieve shared goals.
  • Navigate complex stakeholder relationships and manage sensitive issues with tact and diplomacy.

About You

You will be a key member of our Service Delivery Impact Hub team, working closely with our leader to lead operations of new initiative development and implementation. Your success will rely on your ability to develop fit-for-purpose professional resources and increase the number of SSI staff engaging with the community.

About Us

Settlement Services International Limited (SSI) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. We strive to be an inclusive workplace for all people and welcome applications from diverse backgrounds.



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