Guest Service Manager

2 days ago

Hayman Island, Australia beBeeGuestRelations Full time $87,000 - $92,400

Immerse in the Wonders of Paradise

This is a unique career opportunity in a tropical island setting.

About the Role

The position requires strategic planning, personalized service, and proactive attitude in maintaining guest satisfaction.

Key Responsibilities

  • Mentor team members
  • Manage rosters
  • Monitor budgets
  • Identify upselling opportunities

What We Need from You

Exceptional communication and interpersonal skills are essential. Experience in guest relations within a luxury hotel, strong leadership capabilities, and effective problem-solving are required.

Benefits

World-class staff facilities, extensive career development opportunities, and IHG Australia's myBenefits program including paid birthday leave, wellbeing hub, employee room rates, service recognition celebrations & Perkbox platform with lifestyle and retail discounts redeemable across the world.

  • Luxury Guest Service Manager

    2 days ago

    Hayman Island, Australia beBeeCoordinatormanagement Full time $80,000 - $100,000

    Job Title: Guest Transport CoordinatorYour Key ResponsibilitiesManage guest arrivals and departures in a timely and accurate manner to ensure seamless operations.Communicate effectively with guests, colleagues, and external travel partners through proactive issue resolution and exceptional guest experiences.Work collaboratively in a fast-paced environment to...

  • Guest Transport Manager

    4 days ago

    Hayman Island, Australia IHG Hotels & Resorts Full time $90,000 - $120,000 per year

    About UsIHG Hotels & Resorts is one of the world's leading hotel companies, with a presence in over 100 countries. At InterContinental Hayman Great Barrier Reef, we provide incredible career opportunities, professional development, and the unique experience of living and working in a tropical paradise.About the RoleAs Guest Transport Manager, you'll oversee...

  • Luxury Guest Services Expertise

    1 hour ago

    Hayman Island, Australia beBeeCareer Full time $60,000 - $90,000

    Job DescriptionAs a Concierge at the luxurious Hayman Great Barrier Reef, you will be responsible for delivering exceptional service and creating unforgettable experiences for our guests.Lead the delivery of guest requests and enquiries to ensure complete guest satisfaction.Act as a brand ambassador and develop great working relationships with internal and...

  • Luxury Guest Experience Coordinator

    23 hours ago

    Hayman Island, Australia beBeeCustomerExperienceManager Full time $60,000 - $90,000

    About Our Guest Transport Position">The position oversees the transport team, ensuring VIP guests and loyalty members experience exceptional, personalized service. The role involves resolving guest issues with professionalism, collaborating across departments, and continuously innovating to exceed guest satisfaction standards.">Key Responsibilities">Lead and...

  • Luxury Guest Experience Leader

    7 days ago

    Hayman Island, Australia beBeeGuestRelationsManager Full time $87,000 - $92,000

    Job DescriptionThe Guest Relations Manager role involves leading a team to deliver exceptional, personalized service from check-in to check-out. This includes overseeing VIP guest experiences and handling escalated concerns to ensure seamless communication between departments.Key responsibilities include mentoring team members, managing rosters, monitoring...

  • Guest Service Agent- InterContinental Hayman Great Barrier Reef

    4 days ago

    Hayman Island, Australia IHG Hotels & Resorts Full time $40,000 - $80,000 per year

    Guest Service Agent- InterContinental Hayman Great Barrier ReefHotel Brand: InterContinentalLocation: Australia, Queensland, Hayman IslandHotel: Hayman Great Barrier Reef (HISHA), Hayman Island, Whitsunday Islands, 4801Job number: 148055About UsIHG Hotels & Resorts is one of the world's leading hotel companies with around 350,000 colleagues working across...

  • Guest Transport Coordinator

    3 days ago

    Hayman Island, Australia IHG Hotels & Resorts Full time $104,000 - $130,878 per year

    About usIHG Hotels & Resorts is one of the world's leading hotel companies with around 350,000 colleagues working across more than 100 countries. As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of providing True Hospitality for Good.The InterContinental Hayman Great Barrier Reef will immerse you in the...

  • Elevate Guest Experience

    2 hours ago

    Hayman Island, Australia beBeeAmbassador Full time $60,000 - $80,000

    Customer Service Ambassador OpportunityWe are seeking a Customer Service Ambassador to join our team at the InterContinental Hayman Great Barrier Reef.Your Day-to-Day Activities:Create memorable experiences for guests from initial consideration to departure.Lead guest requests and enquiries to ensure complete satisfaction.Develop strong relationships with...

  • Ambassador of Guest Experience

    7 days ago

    Hayman Island, Australia beBeeAttendant Full time $49,404 - $103,421

    Public Areas AttendantWe are seeking a diligent and meticulous individual to join our Housekeeping Team as a Public Areas Attendant.As a key member of our team, you will be responsible for ensuring the luxurious rooms, suites, public areas, guest amenities, staff village, and facilities are always fresh and welcoming.Attending to guest requests in a timely...

  • Guest Services Manager

    1 week ago

    Rottnest Island, Australia Discovery Parks Full time

    **About Us**: Nestled into the sand dunes in one of the most relaxed and breathtaking coastal locations in Australia, Discovery Parks is bringing to life Rottnest Islands first glamping experience. Featuring 83-luxury tents across several service levels, a resort style pool and two restaurants and bars. Discovery Rottnest Island is where our guests can...