Luxury Guest Service Manager

2 days ago

Hayman Island, Australia beBeeCoordinatormanagement Full time $80,000 - $100,000

Job Title: Guest Transport Coordinator

Your Key Responsibilities
  • Manage guest arrivals and departures in a timely and accurate manner to ensure seamless operations.
  • Communicate effectively with guests, colleagues, and external travel partners through proactive issue resolution and exceptional guest experiences.
  • Work collaboratively in a fast-paced environment to guarantee timely and accurate guest management.
Required Skills and Qualifications
  • Tertiary Studies in Hotel Management or Business Degree for guest service expertise.
  • Minimum 1-2 years' related management experience in the luxury hotel industry for proven track record.
  • Flexibility to work night, weekend, and holiday shifts for optimal service delivery.
  • Excellent communication and problem-solving skills for effective collaboration.
  • Fluency in English for seamless guest interactions.
What We Offer
  • World-class staff facilities including subsidised accommodation with dedicated facilities for employee well-being.
  • An exciting staff activities calendar filled with recreational activities for staff engagement.
  • Extensive career development opportunities with dedicated onsite trainers for professional growth.
  • IHG Australia's myBenefits program including paid birthday leave and wellbeing hub for employee benefits.

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