Membership and Administration Officer

1 week ago


QLD Regional Townsville North Qld, Australia Talesha Conboy Full time
About the Role

We are seeking a highly motivated and organized individual to join our team as a Membership and Administration Officer. As a key member of our team, you will be responsible for providing exceptional customer service, managing membership compliance, and coordinating administrative tasks.

Key Responsibilities
  • Work collaboratively with gym and venue staff to deliver a high level of member engagement and experience
  • Coordinate administration for gym supplies, equipment inventory, and general ordering
  • Manage membership compliance, including health screening, minors membership guidelines, and inductions
  • Coordinate member profile administration, including booking and filing member inductions
  • Develop and implement new member or retention campaigns
  • Undertake reception duties, including managing the gym inbox and emails, and undertaking general venue bookings
  • Support Venue Management in addressing client complaints
Requirements
  • Previous experience in a similar role, preferably in the sporting, tourism, and hospitality industries
  • Positive Blue card, which can be obtained prior to commencing
  • Police clearance, which can be obtained prior to commencing
  • Availability to work shifts ranging between 6am and 6pm, Monday to Friday, with the possibility of evenings or weekend shifts
About Us

At Programmed, we are committed to creating a safe and inclusive environment that values and respects diverse styles, backgrounds, experiences, and perspectives. We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent, and people from diverse backgrounds to apply.



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