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Membership and Customer Service Coordinator
2 months ago
Housing Industry Association (HIA) is seeking a highly motivated and organized individual to join our team as a Membership & Customer Service Administrator. As a key member of our North Queensland region, you will play a vital role in delivering exceptional service to our members, customers, and stakeholders.
Key Responsibilities:- Provide administrative support to Management and the Membership team on member activities and growth within the North Queensland region.
- Proactively serve members, customers, suppliers, and stakeholders to a high-quality service standard as they interact with the North Queensland region.
- Assist with enquiries and sales for HIA products or services, providing engaging and efficient servicing, including directing to the appropriate staff member for resolution.
- Coordinate office functions and administrative duties, including but not limited to ordering office supplies, data entry, invoicing, and purchase order processing.
- Demonstrated ability to reach and exceed sales and service targets.
- Excellent customer service and communication skills, including written and verbal communications.
- Well-developed time management skills and administration skills.
- Drive and commitment to achieving results via a "hands-on can-do" approach.
- A willingness to be work flexible and adaptable to the needs of the business.
If you are a motivated and organized individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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