Membership Services Officer

2 weeks ago

North Melbourne, Australia Beaumont People Full time

Membership Services Officer
- Located in North Melbourne
- $35 per hour + Super
- Membership Services Officer
- Located in North Melbourne
- Temporary role 2-4 month with potential to extend
- $33- 35 per hour + Super

**About the client**:
Join the a national peak industry body health professionals. The organisation has close to 3,000 member, representing health professionals and key decision makers within the health industry.

**About the role**:
This is an excellent opportunity to be part of a collaborative & supportive membership team. You will be responsible for assisting their members with high levels of customer service.

**Duties include but are not limited to**:

- Maintain and update member records and member renewals
- Capture member feedback, including issues and complaints
- Maintain the membership database, general administration and adhoc duties
- Collate data and produce reports, and undertake administrative tasks in relation to external stakeholder requirements

**To be successful you will have**:

- Experience in a customer service or membership services role, ability to build and maintain relationships with new and existing members.
- Advanced Microsoft Office Suite skills
- Ability to analyse data and produce reports
- Excellent interpersonal and communication skills.
- Proactive with an ability to prioritise work schedules with mínimal supervision.
- Capacity to work under pressure and achieve deadlines with a sense of urgency

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