Client Service Officer
2 weeks ago
**Job Title:** Client Service Officer - Sports Precinct
**Job Summary:** We are seeking a highly motivated and customer-focused Client Service Officer to join our team at a large sports precinct facility. As a key member of our operations team, you will be responsible for providing exceptional customer service, ensuring the smooth operation of events and activities, and maintaining a safe and welcoming environment for visitors.
Key Responsibilities:
- Provide excellent customer service to visitors, event organizers, and contractors
- Manage venue run sheets and booking information to ensure efficient event planning and execution
- Conduct inductions for event contacts, contractors, and staff as required
- Respond to incoming venue enquiries via phone and email during and outside of standard business hours
- Manage financial payments through the venue's booking system and execute end-of-day financial reports
- Assist in the coordination of staff and resources to meet booking and event requirements
- Attend and contribute to pre-event meetings
- Set up and pack down sports fields, leisure centre courts, and meeting rooms as required
- Event day supervision and coordination
- Perform end-of-day administration and facility management procedures
- Ensure safety and presentation of all venue areas
Requirements:
- Availability to work between Monday and Sunday, 38 hours per week on a casual basis
- Previous experience and/or qualification within the sport, recreation, health, or fitness fields
- Blue Card (can be obtained prior to commencing)
- First Aid (can be obtained prior to commencing)
- Police clearance (can be obtained prior to commencing)
About Us:
Talesha Conboy is a leading provider of workforce solutions, working with great companies across Australia and New Zealand to give you the best opportunities to work when and where you want to. We are committed to creating a safe and inclusive environment that values and respects diverse styles, backgrounds, experiences, and perspectives.
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