Operational Compliance Specialist

4 days ago

Brisbane, Queensland, Australia beBeeCompliance Full time $72,000 - $96,000
Job Title: Operational Compliance Specialist">

Your contribution and skills in compliance, finance systems and customer relationship management are crucial to this role. You will be processing levy revenue, finalising projects and providing accurate advice to customers and stakeholders. Strong communication and problem-solving skills are required for successful performance.

Key Responsibilities:

  • Process levy revenue and project finalisation using customer relationship management and finance systems
  • Reconcile and assess project accounting information against project notification
  • Provide accurate and timely advice to customers and other stakeholders about the services we provide
  • Communicate face-to-face, in writing and via telephone with customers and other stakeholders in a clear, professional and polite way
  • Support day-to-day administrative and processing requirements of the levies team
  • Promote awareness of the schemes we administer and ensure correct processes are followed by clients
  • Update and maintain registers of customer information, files and records
  • Suggest improvements to systems, work practices and processes
  • Build and sustain positive productive team relationships
  • Assist with managing incoming calls to the levies team

This position reports to the Supervisor, Levies & Wage Based Compliance and has no supervisory responsibilities. A detailed resume and one-page cover letter highlighting your motivation for the role and evidence demonstrating your ability to meet its specific requirements is required for application.

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