
Customer Service Team Lead
6 days ago
As a seasoned customer service expert, you will be responsible for leading and mentoring a high-performing team of professionals in Western Australia.
About the RoleThe Customer Service Team Lead position is a dynamic opportunity to drive process improvements, manage stakeholder relationships, oversee operational reporting, and balance competing priorities.
Key Responsibilities:- Lead and Develop - Foster a positive and results-driven culture by managing and mentoring a high-performing customer service team.
- Drive Process Improvements - Implement strategies to enhance operational efficiency and audit compliance.
- Manage Stakeholder Relationships - Work closely with internal and external stakeholders and customers to deliver exceptional outcomes.
- Oversee Operational Reporting - Drive quality and compliance, maximise productivity, utilise new technologies and ensure accuracy and timeliness of requests.
- Balance Priorities and Competing Demands - Effectively manage workloads, team performance, and strategic objectives simultaneously.
We are seeking an experienced leader who has a strong understanding of customer service operations and impact in their field. You will have a minimum of 5 years in a customer-facing role, with at least 2+ years experience managing a high-performing team to success. Proficiency in business analytics, project management, and advanced communication skills is also required.
In this role, you will have the opportunity to leverage your expertise to drive business growth, improve operational efficiency, and deliver exceptional customer experiences.
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Customer Service Team Lead
3 days ago
Perth, Western Australia beBeeLeadership Full time $75,000 - $85,000Customer Service Team Lead OpportunityThis is an exciting chance for a seasoned customer service professional to take on a leadership role. The ideal candidate will have experience in leading teams and building effective relationships with internal and external stakeholders.The job involves supporting the State Manager, leading the customer service team, and...
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Customer Service Team Lead
4 days ago
Perth, Western Australia beBeeLeadership Full time $90,000 - $110,000Job DescriptionWe are seeking a highly skilled and motivated Customer Service Team Lead to join our team. The ideal candidate will have experience in leading high-performing teams and delivering exceptional customer experiences.Key Responsibilities:Lead a team of customer-facing staff to ensure seamless delivery of service.Maintain high standards of quality,...
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Leads Customer Service Team
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Perth, Western Australia beBeeCustomer Full time $60,000 - $95,000Customer Experience ManagerWe are seeking a seasoned hospitality professional to support our management team and create a positive work environment. The ideal candidate will have experience in supervising teams, leading by example, and providing exceptional customer service.Key ResponsibilitiesDevelop strong relationships with regular customers and create a...
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Customer Service Team Lead
2 days ago
Perth, Western Australia beBeeCustomerService Full time $98,765 - $123,456Job Title: Customer Service Team LeadAbout the Role:We are seeking a motivated and people-focused leader to join our team as a Customer Service Team Lead. As part of our site's leadership team, you will work collaboratively to support our on-site team, foster a positive and high-performing culture, and contribute to the continued success of our...
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Customer Service Team Lead
2 weeks ago
Perth, Western Australia beBeeLeadership Full time $92,646 - $100,136Job OverviewThe City of Wanneroo is seeking a results-driven leader to oversee the Waste Services customer service team.About the RoleThis key position plays a vital role in driving exceptional customer experiences, managing waste-related enquiries, and ensuring seamless service delivery to our community and internal stakeholders.Main Responsibilities:Lead a...
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Customer Service Team Lead
4 days ago
Perth, Western Australia beBeeCustomerService Full time $60,000 - $70,000Customer Service Coordinator JobThe Customer Service Coordinator role is a key position in our pharmacy team, responsible for delivering exceptional customer service and operational excellence.As a Customer Service Coordinator, you will be the first point of contact for customers and patients, providing a professional and welcoming experience. You will work...
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Customer Service Team Lead
7 days ago
Perth, Western Australia beBeeCustomerService Full time $80,000 - $110,000Seeking an exceptional leader to spearhead our customer service team at Perth Airport Branch. The ideal candidate will possess strong interpersonal skills, a background in the transport industry and experience working with CRM systems.Job OverviewThis leadership role is focused on delivering high-quality customer service while maintaining efficient...
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IT Customer Service Team Lead
4 days ago
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Customer Service Team Lead
2 weeks ago
Perth, Western Australia beBeeCustomer Full time $86,400 - $102,400Job OverviewWe are seeking a highly motivated and experienced leader to manage our customer service team in Perth Airport Branch.Key Responsibilities:Lead and coach a high-performing team to provide proactive and responsive customer support.Plan, prioritize, resource, and delegate work tasks to ensure efficient department functioning while maintaining high...
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Customer Service Team Lead
2 days ago
Perth, Western Australia beBeeLeadership Full time $75,000 - $80,000About the RoleWe are seeking a highly skilled Customer Service Team Lead to oversee our support team and drive exceptional service delivery. If you excel in leadership, problem-solving, and creating positive customer experiences, we encourage you to apply.Key Responsibilities:Oversee and manage the customer service team to achieve high performance...