
Customer Service Team Lead
4 days ago
The Customer Service Coordinator role is a key position in our pharmacy team, responsible for delivering exceptional customer service and operational excellence.
As a Customer Service Coordinator, you will be the first point of contact for customers and patients, providing a professional and welcoming experience. You will work closely with other team members to ensure seamless delivery of customer success and operation within the pharmacy.
Key responsibilities include:
- Providing excellent customer service and resolving customer complaints in a timely and professional manner
- Ensuring all employees provide consistent and professional service to customers and patients
- Leading a team to achieve Key Performance Indicators (KPIs)
We are looking for a highly motivated and skilled individual who has previously worked in pharmacy and possesses excellent communication and leadership skills.
As a valued member of our team, you can expect:
- A competitive salary range of $60,000 - $70,000 per year
- Employee discounts and professional development assistance
- Overtime pay and penalty rates
To succeed in this role, you will need:
- At least 1 year of experience in pharmacy (preferably)
- Work Authorisation in Australia (required)
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