Strategic Regional Retail Leader

1 day ago

Melbourne, Victoria, Australia beBeeRetailLead Full time $110,000 - $135,000
Job Overview

The Retail Lead is a pivotal role accountable for leading and driving the performance of retail regions, ensuring exceptional customer experiences, commercially capable teams, and scalable brand revenue.

About The Position

This hands-on role requires meaningful time with store managers on the floor, coaching, developing, and solving problems side-by-side. The Retail Lead owns store standards and customer satisfaction across the region and is empowered to make decisions and resolve issues on the spot.

Main Responsibilities
  • Drive strong store visit cadence, mentoring Cluster Managers and Store Teams to deliver outstanding customer experiences and commercial outcomes.
  • Owning sales, wages, EBIT, expense and trade KPI targets across the region, driving profitable growth and disciplined cost control.
  • Owning store standards and customer satisfaction; ensure every store executes product storytelling, VM, and service standards that bring T2's brand to life.
  • Taking ownership of issues in the field and resolving them immediately where possible, escalating only when required.

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