IT Support Specialist

3 weeks ago


Melbourne, Victoria, Australia Milestone It Full time
IT Helpdesk Support Opportunity

Milestone IT is seeking an experienced IT Helpdesk Support to join our team. As a key member of our IT department, you will provide Level 1 support to users both on and off-site.

Key Responsibilities:
  • Provide IT support over the phone
  • Provide first-level support and log tickets
  • Perform hands-on hardware and software support
  • Install, move, add, and change equipment and software
  • Maintain client networks
  • Perform proactive and reactive troubleshooting
Requirements:
  • Detailed knowledge of ticketing systems
  • Detailed knowledge and experience of Windows 10 operating systems
  • Detailed knowledge and experience of Microsoft Office Suite
  • Detailed knowledge of Active Directory
  • Experience in a similar position
  • Friendly, welcoming, and professional with good telephone manners
  • Well-presented, hardworking, and enjoys working in a team
  • Great written and verbal communication skills
  • Ability to work independently and productively in a small team environment

This is a fantastic opportunity for someone looking for a challenging and exciting role. We keep your profile anonymous and provide an immediate response to candidates.



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