IT Support Specialist
3 weeks ago
We are seeking a skilled IT Support Specialist to join our dynamic IT team. As a Desktop Engineer, you will provide top-notch support to end-users, troubleshoot and resolve hardware, software, and network issues, and collaborate with other IT teams to ensure timely and effective problem resolution.
Key Responsibilities:- Provide prompt and efficient technical support to end-users via phone, email, or in person.
- Troubleshoot and resolve hardware, software, and network issues for Level 1 inquiries.
- Diagnose and resolve complex technical problems for Level 2 escalations.
- Assist with user account management, password resets, and access rights.
- Document all support activities and resolutions in our ticketing system.
- Collaborate with other IT teams to ensure timely and effective problem resolution.
- Maintain and update the knowledge base for common issues and solutions.
- Communicate technical information in a clear and concise manner to non-technical users.
- Solid experience in IT support or a related field.
- Strong knowledge of hardware, software, and networking principles.
- Proficiency in troubleshooting technical issues across various platforms.
- Excellent communication skills, both verbal and written.
- The customer-focused mindset with a strong commitment to providing exceptional service.
- Ability to work under pressure and prioritize tasks effectively.
- Certifications such as CompTIA A+, Microsoft Certified IT Professional (MCITP), or Cisco Certified Network Associate (CCNA) are a plus.
- Experience with ticketing systems and remote support tools is preferred.
- Opportunities for professional growth and career advancement.
- Great remuneration package available.
- Collaborative and inclusive work environment.
- Ongoing training and development programs.
- Cutting-edge technology and resources.
- Work-life balance with flexible scheduling options.
- Employee wellness initiatives.
- Chance to make a meaningful impact in a rapidly growing company.
-
IT Support Specialist
3 days ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeMilestone IT is seeking an experienced IT Support Specialist to join a great team in Perth. The successful candidate will provide Level 1 support to users over the phone, working with a small team of IT specialists.Key Responsibilities:Providing IT support over the phoneProviding first-level support and logging ticketsProviding excellent customer...
-
IT Support Specialist
4 days ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeMilestone IT is currently working with a brilliant organization that has an exciting opportunity for an experienced IT Support Specialist to join a great team.Working with a small team of IT specialists, you will be providing Level 1 support to users over the phone.Key Responsibilities include:Providing IT support over the phoneProviding first-level support...
-
IT Support Specialist
2 weeks ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeIT Support Specialist Job DescriptionWe are seeking a skilled IT Support Specialist to join our dynamic IT team. As a Desktop Engineer, you will provide top-notch support to end-users, troubleshoot and resolve technical issues, and collaborate with other IT teams to ensure timely and effective problem resolution.Key Responsibilities:Provide technical support...
-
IT Support Specialist
5 days ago
Melbourne, Victoria, Australia Zone IT Solutions Full timeWe are seeking a skilled IT Support Specialist to join our team at Zone IT Solutions. As an IT Support Specialist, you will play a critical role in ensuring the smooth operation of our IT systems and infrastructure.Key Responsibilities:Provide technical support and assistance to our team members and clients.Monitor and maintain our IT systems and...
-
IT Support Specialist
3 weeks ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeMilestone IT is seeking an experienced IT Helpdesk Support Engineer to join a dynamic team in Perth.This is a fantastic opportunity for someone looking to provide Level 1 support to users over the phone and work with a small team of IT specialists.Key Responsibilities:Provide IT support over the phone and via ticketing systemLog and resolve tickets in a...
-
IT Support Specialist
2 weeks ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeMilestone IT is currently working with a leading organization in Perth to find an experienced IT Helpdesk Support Engineer to join their IT team.This is a fantastic opportunity for someone looking to provide Level 1 support to users over the phone and work with a small team of IT specialists.Key Responsibilities:Provide IT support over the phone and via...
-
IT Support Specialist
3 weeks ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeMilestone IT is seeking an experienced IT Helpdesk Support Engineer to join a dynamic team in Perth.This is a fantastic opportunity for someone looking to provide Level 1 support to users over the phone and work with a small team of IT specialists.Key Responsibilities:Providing IT support over the phone and via ticketing systemsLogging and resolving...
-
IT Support Specialist
3 weeks ago
Melbourne, Victoria, Australia Milestone It Full timeMilestone IT is seeking an experienced IT Helpdesk Support to join their team.The successful candidate will provide Level 1 support to users both on and off-site, working with a small team of IT specialists.Key Responsibilities:Providing IT support over the phoneProviding first level support and logging ticketsProviding hands-on hardware and software...
-
IT Support Specialist
1 month ago
Melbourne, Victoria, Australia Milestone It Full timeMilestone IT is seeking an experienced IT Helpdesk Support to join their team.The successful candidate will provide Level 1 support to users both on and off-site, working closely with a small team of IT specialists.Key Responsibilities:Providing IT support over the phoneProviding first level support and logging ticketsProviding hands-on hardware and software...
-
IT Support Specialist
1 month ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeMilestone IT is seeking an experienced IT ServiceDesk Engineer to join a dynamic team in the healthcare sector.As a key member of the IT support team, you will provide Level 1 support to users, working closely with a team of IT specialists to resolve service desk tickets and complex issues.Key Responsibilities:Assist the Level 1 team in resolving service...
-
IT Support Specialist
2 weeks ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeMilestone IT is seeking an experienced IT Helpdesk Support Engineer to join a dynamic team in Perth.This is a fantastic opportunity for someone looking to provide Level 1 support to users over the phone and work with a small team of IT specialists.Key Responsibilities:Provide IT support over the phoneLog tickets and provide first-level supportOffer excellent...
-
IT Support Specialist
1 month ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeMilestone IT is seeking an experienced IT ServiceDesk Engineer to join a dynamic team in the healthcare sector.As a key member of the IT support team, you will provide Level 1 support to users, working closely with a team of IT specialists to resolve service desk tickets and complex issues.Key Responsibilities:Assist the Level 1 team in resolving service...
-
IT Support Specialist
4 days ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeMilestone IT is currently working with a leading organization in Perth to fill an exciting opportunity for an experienced IT Helpdesk Support Engineer.As a member of a small team of IT specialists, you will provide Level 1 support to users over the phone, ensuring timely and effective resolution of technical issues.Key Responsibilities include:Providing IT...
-
IT Support Specialist
2 months ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeMilestone IT is currently working with a leading organization in the Information and Communication Technology sector, seeking an experienced IT ServiceDesk Engineer to join their Help Desk and IT Support team.As a key member of the team, you will be responsible for providing Level 1 support to users, working closely with a small team of IT specialists to...
-
IT Support Specialist
1 month ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeMilestone IT is currently working with a leading organization in the Information and Communication Technology sector, seeking an experienced IT ServiceDesk Engineer to join their Help Desk and IT Support team.As a key member of the team, you will be responsible for providing Level 1 support to users, working closely with a small team of IT specialists to...
-
IT Support Specialist
4 weeks ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeMilestone IT is currently working with a brilliant organization in Perth to fill an exciting opportunity for an experienced IT Helpdesk Support Engineer to join a great team.Working with a small team of IT specialists, you will be providing Level 1 support to users over the phone, ensuring that their technical issues are resolved efficiently and...
-
IT Support Specialist
19 minutes ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeMilestone IT is currently working with a brilliant organization that has an exciting opportunity for an experienced IT ServiceDesk Engineer to join a great team.Working with a small team of IT specialists, you will be providing Level 1 support to users over the phone.Key Responsibilities include:Providing IT support over the phoneProviding first-level...
-
IT Support Specialist
1 month ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeMilestone IT is currently working with a leading organization in Perth to find an experienced IT Helpdesk Support Engineer to join their IT team.The successful candidate will be responsible for providing Level 1 support to users over the phone, working closely with a small team of IT specialists to resolve technical issues.Key Responsibilities:Providing IT...
-
IT Support Specialist
2 weeks ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeMilestone IT is currently working with a leading organization in Perth to find an experienced IT Helpdesk Support Engineer to join their IT team.The successful candidate will be responsible for providing Level 1 support to users over the phone, working closely with a small team of IT specialists to resolve technical issues.Key Responsibilities:Providing IT...
-
IT Support Specialist
1 week ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeUnlock Your Potential as a Skilled IT Support SpecialistWe're seeking a talented and detail-oriented IT Desktop Support Engineer to join our Information & Communication Technology team. As a key member of our Help Desk & IT Support team, you'll play a vital role in delivering exceptional onsite face-to-face support to our users.Key Responsibilities:Provide...
