ANZ Field Enablement Lead, APJ Commercial Field Enablement
4 weeks ago
Job Summary
We are seeking a highly skilled Field Enablement Program Manager to join our ANZ Commercial Field Enablement team. As a key member of our team, you will be responsible for developing and implementing learning, coaching, and development programs aligned to the priorities of the WW, APJ, and ANZ business.
About the Role
The successful candidate will be an expert in working backwards from stakeholder needs, developing strong relationships with business leaders, and working in a cross-functional matrix environment. They will possess the ability to take initiative to complete complex tasks and projects quickly and independently, lead with urgency for situations that require quick turnaround, switch gears at a moment's notice, take effective action without knowing the full picture, and use data to measure success and adjust program execution.
Key Responsibilities
- Develop a deep understanding of the ANZ business, market, and opportunities.
- Become a partner to the business in uplifting field capability to achieve defined goals.
- Partner with WW and APJ Field Enablement teams to initiate needs discovery, input into program design, seek regular feedback and alignment with field stakeholders, and drive enablement programs from inception to outcomes.
- Own and manage ANZ Field Enablement content, portal, and drive communications via email, slack, and calendars.
- Engage local and global peers to stay current on upcoming projects, tools, and resources to enhance learning programs and drive continuous improvement.
- Work with subject matter experts to develop high-value enablement sessions that improve customer engagement, including session descriptions, content, customer stories, and upload into learning management and content broadcast systems.
- Organize and manage on-site classroom logistics, such as speaker schedules, invites, catering, and attendance, and session surveys.
- Define and refresh field enablement reporting, including training schedules, training completion status, budget management, as pipeline and activity impact metrics for onboarding and continuous learning programs.
About the Team
Our team supports approximately 2100 members of the Commercial field, and our vision is to design and deliver considered and connected learning experiences that enable the AWS field to execute positive business outcomes for their customers.
We are a team that collaborates, supports, and acts towards shared goals and encourages diverse experiences and perspectives.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating – that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
What We Offer
We value work-life harmony and strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
We are committed to a diverse and inclusive workplace and are an equal opportunity employer. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.
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