
Executive Hotel Operations Manager
2 weeks ago
Senior Operations Manager Position
Elevate your skills and abilities as a Senior Operations Manager in our luxury hotel community. We encourage innovative approaches to enhance every guest experience, while you master your craft.
Key Responsibilities
- Provide operational leadership across the hotel, ensuring smooth handovers, effective communication, and real-time resolution of guest and operational issues.
- Act on behalf of the General Manager and hotel leadership when required, safeguarding business continuity and guest experience.
Required Skills and Qualifications
- Demonstrated luxury hospitality experience.
- Effective communication across all levels.
- Calm confidence in leading hotel operations.
- Skilled in Opera Cloud, Microsoft Office, and reporting procedures.
- Current RSA, RP, First Aid certification, and full driver's license.
- Full availability over a 24/7 rotating roster.
- Full, unrestricted Australian working rights.
Benefits and Opportunities
- Employee benefit card offering discounted accommodation and food & beverage discounts worldwide.
- Up to 50% discount on meals at Sofitel Adelaide.
- Family & Friends accommodation discounts.
- Learning programs through our Academies.
- Fully laundered uniform provided.
- Free 24 hour access to our Employee Assistance Program.
- Opportunities to develop your talent and grow within our property and across the world.
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