Hotel Operations Director

5 days ago

Adelaide, South Australia beBeeLeadership Full time $80,000 - $135,000
Executive Assistant Manager Job Description

We are seeking a seasoned leader to join our team as an Executive Assistant Manager. This role is perfect for individuals who possess exceptional leadership skills and a passion for driving business process improvements.

About the Role:

  • The ideal candidate will have extensive experience in hotel management, with a proven track record of success in leading teams and driving growth.
  • They will be responsible for monitoring customer satisfaction, quality, cost percentages, and payroll costs, ensuring that our standards are consistently met.
  • This role involves working closely with hotel teams to enhance guest experiences and employee development across food and beverage offerings and rooms division.

Key Responsibilities:

  1. Lead and coach teams to excel in their roles.
  2. Monitor key performance indicators to ensure consistency in quality and customer satisfaction.
  3. Contribute to strategic planning and decision-making processes.
  4. Collaborate with internal departments to achieve common goals.
  5. Maintain high standards of product presentation, employee appearance, and outlet appearance.
  6. Develop initiatives to meet financial targets and drive business growth.

About You:

To succeed in this role, you will need to possess the following skills and qualifications:

  • Proven experience in leadership roles with a track record of success in hotel management.
  • Results-driven, able to think on your feet, and demonstrate employee training and development skills.
  • Passionate about people, food, and wine, with excellent communication and interpersonal skills.

Culture and Benefits:

  • Opportunities for career development and growth.
  • A dynamic work environment with industry professionals.
  • Complimentary hotel familiarisation after probation.
  • Attractive food and beverage discounts.
  • Staff meals provided on shift.
  • Dry cleaning allowance.
  • Free car parking.

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