Policy Expert

2 days ago


Melbourne, Victoria, Australia beBeeInsurance Full time $90,000 - $120,000

EML is a leading Workers Compensation and Personal Injury Claims Management business.

We foster a culture of continuous learning, allowing us to invest in our employees and create long-term career opportunities.

You will make a positive impact on people's lives every day by providing exceptional customer service to employers with your workers compensation experience in policy and premiums.

This is a permanent, full-time position based in Melbourne, offering flexibility to work from home.

Your responsibilities include:

  • Proactively managing the Agent's debtors by controlling outstanding premium value, quantity, age, and proportion
  • Understanding the legislative framework for WorkSafe insurance, including policy creation and maintenance, premium collection, and legal debt recovery actions
  • Maintaining accurate communication with WorkSafe as per EML's Communication Policy

About you:

  • You have a solid understanding of relevant statutory acts and associated regulations governing Premium and Policy
  • You possess strong client focus with effective relationship building, negotiation, and influencing skills
  • You demonstrate high attention to detail and analytical, organisational skills
  • You are able to prioritise tasks and meet deadlines with competing priorities
  • You exhibit excellent written and verbal communication skills, along with strong computer literacy
  • You have a grasp of financial concepts

We value diversity and inclusion. As an equal opportunity employer, we strive to create a workplace that celebrates individuality.

We offer great benefits, including:

  • A vibrant, collaborative team culture
  • Flexibility to work from home once trained
  • A corporate wellbeing program with discounted health insurance and gym membership
  • Access to discounts at over 350 retailers through our Rewards Hub programme
  • Annual recognition rewards
  • Comprehensive learning and development support
  • Company-wide events to celebrate success
  • Quarterly Reward and Recognition Awards
  • Up to 16 weeks paid parental leave, plus superannuation

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