Luxury Hospitality Leader

1 day ago

Brisbane, Queensland, Australia beBeeHospitality Full time $80,000 - $120,000

Job Summary

We are seeking an experienced Luxury Hospitality Leader to join our team. As a key member of our staff, you will be responsible for leading the Concierge function and orchestrating seamless guest journeys.

About the Role

The ideal candidate will have demonstrated expertise in a similar role within a luxury hotel or resort environment. You will be responsible for:

  • Coordinating pre-arrival arrangements and post-departure services
  • Empowering your team to deliver warm, personalised service that reflects exceptional standards
  • Working closely with internal departments and external partners to ensure every guest interaction is elevated, meaningful, and memorable

Requirements

To succeed in this role, you will need to demonstrate:

  • Demonstrated expertise in a similar role within a luxury hotel, resort, or equivalent environment
  • Proven ability to lead, coach and inspire a diverse team
  • Strong communication and interpersonal skills
  • Fluent English is essential; additional languages highly regarded
  • Proficiency in hotel systems (Opera or similar), and Microsoft Office Suite
  • A passion for luxury hospitality and exceeding guest expectations

What We Offer

We offer world-class staff facilities, including subsidised accommodation, excellent staff activities calendar, and extensive career development opportunities. You will also have access to IHG Australia's myBenefits Program, featuring paid birthday leave, wellbeing support, employee room rates, recognition celebrations & retail discounts across 400+ popular retailers.

Your Benefits

* World-class staff facilities

* Extensive career development opportunities

* Access to IHG Australia's myBenefits Program

Why Join Us?

We pride ourselves on delivering exceptional customer experiences, and we're looking for someone who shares our commitment to excellence. If you're passionate about luxury hospitality and have what it takes to lead a high-performing team, we'd love to hear from you.

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