Luxury Hospitality Professional Wanted

1 week ago

Brisbane, Queensland, Australia beBeeHospitality Full time $99,000 - $108,211

Job Opportunity

We are seeking a seasoned hospitality professional to join our team as a Guest Experience Manager.

This exciting role offers the chance to deliver exceptional guest experiences, working collaboratively with colleagues to ensure seamless service and memorable stays for our guests.

Key Responsibilities:

  • Provide personalized attention to guests, anticipating their needs and exceeding expectations through proactive and timely service.

  • Develop and maintain strong relationships with guests, fostering loyalty and encouraging repeat business.

  • Work effectively in a fast-paced environment, managing multiple priorities and adapting to changing circumstances with ease.

  • Maintain accurate records and communicate effectively with colleagues to ensure seamless service delivery.

Requirements:

  • Minimum 2 years' experience in a front desk or guest services role in a luxury hospitality setting.

  • Excellent communication and interpersonal skills, with the ability to build rapport quickly and communicate effectively with guests and colleagues.

  • Proven ability to work independently and as part of a team, with a flexible and adaptable approach to work.

  • Knowledge of hotel operations systems and procedures, including front office software and property management systems.

What We Offer:

  • Competitive salary and benefits package.

  • Opportunities for career growth and professional development.

  • A dynamic and supportive work environment.

About Us:

We are a global hospitality company dedicated to delivering exceptional guest experiences. Our commitment to excellence is reflected in our high standards of service, quality, and innovation.

We are an equal opportunities employer and welcome applications from diverse candidates.

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