Technical Account Manager

2 weeks ago

Clayton South, Victoria, Australia Emanate Technology Full time
Job Title: Technical Account Manager

At Emanate Technology, we are seeking a highly skilled Technical Account Manager to join our team. As a Technical Account Manager, you will be responsible for building and maintaining strong relationships with our clients, understanding their business needs, and providing strategic IT solutions to drive their success.

Key Responsibilities:
  • Client Relationship Management: Be the primary point of contact for clients, act as a brand ambassador, and develop a deep understanding of their business goals and objectives.
  • IT Roadmap Development: Collaborate with clients to develop a strategic IT roadmap that aligns with their business needs and goals.
  • Technology Solutions: Provide expert advice on technology solutions that can help clients achieve their business objectives.
  • Risk Management: Identify, document, and mitigate risks that may impact clients' business operations.
  • Client Education: Educate clients on best practices and industry trends to help them make informed decisions about their technology investments.
Requirements:
  • Technical Expertise: Strong technical knowledge of IT systems and solutions.
  • Communication Skills: Excellent communication and interpersonal skills to build strong relationships with clients.
  • Business Acumen: Strong understanding of business operations and the ability to develop strategic IT solutions that align with business goals.

We are looking for a highly motivated and experienced Technical Account Manager who can join our team and make a significant impact on our clients' success. If you are passionate about technology and have a strong desire to build long-term relationships with clients, we encourage you to apply for this exciting opportunity.

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