Technical Solutions Consultant
5 days ago
The Client: Emanate Technology is a National IT Services Provider with over 20 years of experience delivering solutions and services across various industries.
Role Purpose:The Technical Solutions Consultant will act as the key point of contact for 20-30 clients, building strategic relationships and adding value to the organization's brand. The successful candidate will come from a technical IT background with experience in account management, understanding how to provide outcomes and IT solutions for clients.
Key Responsibilities:- Manage client relationships and act as the brand ambassador.
- Develop a strategic IT roadmap in consultation with the client.
- Execute the technology roadmap and ensure the client's infrastructure is fit for purpose.
- Identify, document, and mitigate risks in collaboration with key personnel.
- Report monthly on client relationship risks and action plans.
- Make best practice recommendations to reduce/mitigate risks and improve alignment.
- Understand client business goals, initiatives, and technology usage.
- Meet with clients regularly to gain feedback and maintain relationships.
The ideal candidate will have a strong understanding of IT leadership, client relationship management, and technical IT support. They will be able to provide consultation on how technology can enable business goals and develop plans for growth, improving productivity and competitiveness.
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Technical Solutions Consultant
4 days ago
Clayton South, Victoria, Australia Emanate Technology Full timeJob Title: Technical Solutions ConsultantThe Client: Emanate Technology is a National IT Services Provider with over 20 years of experience delivering solutions and services across various industries.Role Purpose:The Technical Solutions Consultant will act as the key point of contact for 20-30 clients, building strategic relationships and adding value to the...
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