Senior Customer Relationship Manager

7 days ago


Sydney, New South Wales, Australia beBeeCustomerExperience Full time $70,000 - $75,000

**Role Overview:**

We are seeking an experienced customer experience professional to build and maintain positive relationships with customers.

The successful candidate will identify opportunities to grow the customer base, develop new business opportunities, and maintain excellent communication skills.

Key responsibilities include:

  • Establishing and maintaining strong relationships with all customers
  • Leading customer relationships handled by the team
  • Responding to customer inquiries and resolving complaints efficiently
  • Attending meetings to develop strategies for improving business performance

Requirements include:

  • Diploma in Customer Service or related field
  • Minimum 3 years experience in Customer Service or related field
  • Minimum 2 years experience in Customer Experience Management
  • Excellent interpersonal and communication skills


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