Customer Relationship Growth Manager

12 hours ago

Sydney, New South Wales, Australia beBeeRelationship Full time $120,000 - $160,000

About the Role:

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  • Foster and maintain strong relationships with existing customers, ensuring they see value in our solutions and continue to grow with us.">
  • Identify opportunities to expand usage within current teams and sell into new business units.">
  • Have meaningful conversations with decision-makers at all levels, from frontline users to senior executives.">
  • Work closely with internal teams—customer success, implementation, billing, and support—to give customers a great experience.">
  • Owning your sales pipeline and meeting targets is essential.">
  • Use data and insights to understand customer needs and tailor your approach.">
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The Ideal Candidate:

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  • 8 to 12 years of experience in IT account management and sales, ideally in SaaS.">
  • A proven track record of growing existing customer accounts through relationship management and proactive selling.">
  • Comfortable getting to and engaging with senior executives and decision-makers.">
  • Strong problem-solving skills and commercial thinking about how customers can benefit from expanding their use of our platform.">
  • A team player who works well with internal teams to drive customer success.">
  • Great communication and presentation skills.">
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We're Looking for Someone Who:

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  • Cultivates long-term customer relationships.">
  • Excels in a fast-paced environment.">
  • Thinks strategically about customer growth.">
  • Communicates effectively with diverse stakeholders.">
  • Embraces data-driven decision making.">
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