
Industry Leading Technical Support Specialist
3 days ago
We are seeking a highly skilled technical support specialist to join our team in Mackay, Australia.
The successful candidate will provide holistic OEM customer and technical support for our valued mining customers.
Key Responsibilities:- Proactive awareness of safety protocols and total commitment to providing industry-leading after sales service and reliable solutions.
- Liaise with relevant site representatives, working collaboratively with the Service and Parts departments to meet and exceed customer expectations.
- Attend customer site meetings as required to resolve technical issues related to electrical, hydraulic and mechanical components.
- Safety Commitment: Proactive awareness and total commitment to Hitachi's number one priority – always exercising a high standard of precaution and duty of care to yourself and for others around you.
- Technical Knowledge: Trusted to provide holistic technical advice on electrical, hydraulic and mechanical components for large off highway truck and hydraulic mining excavator range.
- Trade Qualified: Minimum mechanical or electrical trade qualifications.
A competitive salary package inclusive of Super & Company Biannual Bonuses, Fully maintained company vehicle + Personal laptop + work mobile, Exclusive staff discounts on Medibank Health Cover and a range of other in-house products and services.
End to end, OEM level training to ensure you are well equipped to perform your best. Real opportunities for personal development within a world class, dynamic company.
A supportive management team which values your input in finding new and innovative ways of achieving success. Be a key member and driving force in leading OEM which genuinely ensures everyone is happy and safe at work.
In this role, you will have the opportunity to develop your skills and experience in a fast-paced environment, working with a team of dedicated professionals who are passionate about delivering exceptional results.
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