Frontline Support Coordinator

1 day ago

Melbourne, Victoria, Australia beBeeSupport Full time $66,400 - $84,400
Job Opportunity

The Frontline Support Coordinator plays a vital role in providing reception duties for a multidisciplinary youth health and medical service site. This position supports routine day-to-day client and site communications, safety, maintenance, and operations.

The primary focus of this role is to provide frontline advice and support to young people and their families/carers seeking information, resources, and help.

This position facilitates and at times initiates our site's responsiveness in regard to initial contact, screening, warm referral, and clinical escalation processes for young people within scope of practice.

The Medical Reception and Administration Team provides coverage for front-line reception duties at each centre site and administration tasks for day-to-day running of the sites as delegated.

Main Responsibilities:
  • Providing administrative support to a multi-disciplinary team including maintaining privacy and confidentiality
  • Excellent computer skills with proficiency in Microsoft Office Suite
  • Ability to contribute to process improvement
  • Maintaining a professional attitude in all communication with stakeholders
  • Excellent interpersonal skills and written and verbal communication skills

We value lived-experience wisdom, insight, and knowledge. We strive to create conditions where people feel safe, enfranchised, and valued.

Why Join Our Organisation?

We have a commitment to flexible working, ensuring that individual, team, and client needs are met. We offer additional leave entitlements such as gender affirmation, ceremonial leave for Aboriginal and Torres Strait Islanders, fertility leave, blood donors' leave, a generous Parental Leave Scheme, and the ability to purchase additional leave.

  • Frontline Services Coordinator

    21 hours ago

    Melbourne, Victoria, Australia beBeeResponsibility Full time $55,000 - $90,000

    Frontline Services CoordinatorThe Frontline Services Coordinator plays a pivotal role in delivering exceptional customer service to clients, stakeholders and colleagues by fostering a welcoming atmosphere, demonstrating professionalism and responding promptly to their needs.Key Responsibilities:Provide high-quality telephone and reception support to clients,...

  • Project Coordinator

    4 days ago

    Melbourne, Victoria, Australia Frontline Construction Australia Full time $104,000 - $130,878 per year

    About the Role:Join a well-established structural steel contractor based in Melbourne's CBD, delivering major commercial and industrial projects across Victoria. This is a fantastic opportunity for a Project Coordinator with steel experience to step into a key support role and playing pivotal part in coordinating project activities.Tasks &...

  • Frontline Support Specialist

    6 days ago

    Melbourne, Victoria, Australia beBeeAdministration Full time $50,000 - $80,000

    Job OverviewThe Office Administrator role involves providing frontline support. You will work closely with another receptionist to maintain continuous front desk coverage, ensuring uninterrupted reception operations throughout the day.Key ResponsibilitiesProvide frontline support to customers and internal teamsMaintain a high level of customer satisfaction...

  • Frontline Support Specialist

    20 hours ago

    Melbourne, Victoria, Australia beBeeCustomer Full time $73,376 - $78,752

    Frontline Support SpecialistWe're seeking two individuals to join our vibrant team at the Kingswim Frankston and Langwarrin Centres.As a Frontline Support Specialist, you'll play a vital role in ongoing communication and customer service to all our families. You'll be working in a dynamic environment that's best suited to an initiative-driven person with a...

  • Frontline Customer Support Officer

    22 hours ago

    Melbourne, Victoria, Australia beBeeDiversity Full time $60,000 - $86,000

    Customer Service Support RoleAt our organisation, we are seeking a dedicated and professional individual to provide frontline customer service and administrative support in a health and wellbeing service environment.Key Responsibilities:Act as the first point of contact for clients, visitors, and stakeholders.Manage client appointments and provide reception...

  • Frontline Support Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCustomer Full time $78,000 - $99,000

    Exceptional Frontline Support ProfessionalJob Overview:We are seeking a highly skilled and experienced individual to provide expert frontline support, resolving complex queries, enhancing team knowledge, and delivering outstanding customer service.Key Responsibilities:Act as a key point of contact for escalated Tier 1 queries, resolving issues or escalating...

  • Frontline Support Specialist

    1 week ago

    Melbourne, Victoria, Australia beBeeCustomerService Full time $60,000 - $85,000

    Customer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences.The successful candidate will be responsible for handling complex customer enquiries, providing timely and accurate...

  • Frontline Education Support

    1 day ago

    Melbourne, Victoria, Australia Qoria Full time

    Company Description**Want to deliver tech with purpose, with people who care?****Join us in our mission to create solutions that help keep children safe online.****Who we are?**We're a tech company that exists to protect and support every child's digital journey. We've grown fast - we're ASX-listed and currently have over 500 people, working in Perth,...

  • Frontline Support Specialist

    7 days ago

    Melbourne, Victoria, Australia beBeeCustomerService Full time $80,000 - $95,000

    Job RoleThe Senior Customer Service Officer plays a crucial role in delivering exceptional frontline support to various stakeholders within the higher education sector. This position involves resolving complex queries, enhancing team knowledge, and providing outstanding customer service.Key Responsibilities:Act as a key point of contact for escalated Tier 1...

  • Leading Frontline Support Specialist

    1 day ago

    Melbourne, Victoria, Australia beBeeBusiness Full time $70,000 - $73,000

    Job Title: Business Support OfficerJob DescriptionThe Business Support Services Officer is responsible for providing general business support, administration, and frontline visitor management.Providing quality frontline support services in a complex environment through multiple contact methods and tasksProviding effective, efficient and compliant business...