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Full-Time Customer Support Specialist

2 months ago

Sydney, New South Wales, Australia Telstra Full time
Employment TypePermanentJob TitleFull-Time Customer Support Specialist

Position Overview

As a Customer Support Specialist, your enthusiasm for providing exceptional service will shine through as you engage with customers. Your role is pivotal in ensuring a seamless customer experience by assisting them in navigating our diverse range of telecommunications products and services.Role Responsibilities

At Telstra, we are dedicated to fostering a connected future where everyone can prosper. Your contribution is essential in helping our customers connect more effectively and efficiently.

About the Position

If you are a skilled Customer Service and Sales professional who excels in a dynamic and fulfilling environment, this position is tailored for you.

Key Responsibilities

  • Deliver exceptional customer service to all patrons.
  • Enhance sales by providing up-to-date product and service insights.
  • Meet and exceed sales and performance objectives.
  • Maintain store presentation in accordance with retail standards.

Qualifications and Skills

  • Experience in a customer-oriented role.
  • Proven track record of creating outstanding customer experiences.
  • Strong problem-solving abilities.
  • Excellent communication skills.
  • Previous experience in a customer-facing setting is highly beneficial.

Perks and Benefits

  • A range of flexible working options available, including casual, part-time, or full-time roles based on your preferences.
  • Excellent opportunities for career advancement.
  • Continuous product training and professional development.
  • In-store mentorship and support.
  • A rewarding sales environment.
  • Corporate discounts and additional benefits.