Patient Experience Coordinator

1 week ago

Central Coast, Australia beBeeAdministration Full time $70,300 - $96,100
Job Description

The Administration Professional will play a crucial role in ensuring a smooth patient journey through the hospital. This fast-paced position involves managing a busy flow of admissions with excellent communication and interpersonal skills.

Key Responsibilities include:

  • Managing patient pre-admissions and reviewing health fund eligibility
  • Providing positive and welcoming customer service while working with minimal supervision
  • Collaborating effectively with doctors, nurses, allied health, administrators, and support services staff
Required Skills and Qualifications

The ideal candidate will possess the following skills and qualifications:

  • Previous medical administration experience
  • Ability to work effectively as part of a high-performing team
  • Strong computer skills and data entry accuracy
  • Confident in reviewing patient's health fund eligibility
  • Positive and welcoming customer service skillset
  • Understanding of medical terminology
  • Any relevant administrative qualifications
Why Join Our Team?

Berkeley Vale Private Hospital is a leading healthcare provider with a commitment to delivering high-quality patient care and practising the Ramsay Way philosophy of 'People Caring for People' since 1964.

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