Food and Beverage Service Leader

5 days ago

Gold Coast, Queensland, Australia beBeeLeadership Full time $60,000 - $80,000

Imagine yourself at the forefront of delivering exceptional guest experiences. As a Food and Beverage Supervisor, you will be responsible for leading a team to provide world-class service in a fast-paced environment.

This role offers an incredible opportunity to make a real impact on our guests' satisfaction and loyalty. With your expertise in food and beverage, you will oversee daily operations, supervise staff, and ensure that every detail is taken care of.

You will work closely with our leadership team to develop and implement strategies to enhance customer satisfaction and loyalty. Your attention to detail, ability to multitask, and excellent communication skills will be essential in achieving our goals.

The ideal candidate will have a proven track record of success in supervising teams and providing exceptional customer service. You will be able to think on your feet, adapt to changing situations, and prioritize tasks effectively.

This is a fantastic opportunity to grow your career and take on new challenges in a dynamic and supportive environment. If you are passionate about delivering exceptional service and have a talent for leading teams, we want to hear from you

Responsibilities:

  • Supervise the team on shift and assist with training, development, and performance management
  • Set daily performance objectives for the team and supervise the service flow and performance standards
  • Ensure accurate cash handling procedures are followed
  • Assist the Venue Manager to support achievement of financial and operational targets
  • Ensure an open line of communication at all times through daily shift briefings, and ensure a smooth transition and handover between shifts
  • Monitor the quality of food & beverages to service to ensure high standards are maintained
  • Ensure a high level of cleanliness and hygiene in the workplace and coordinate the maintenance and upkeep of all equipment and materials

Requirements:

  • Supervisory experience within a similar busy hospitality environment including a thorough knowledge of food and beverages
  • Exceptional guest service skills with a proactive attitude and natural ability to communicate effectively with a diverse range of guests
  • Highly organized and eager, with a high attention to detail
  • Flexible availability to meet the venue operating hours
  • Current QLD RSA Statement of Attainment

What We Offer:

  • Complimentary meal on site every day including hot meals, sandwich bar, and more
  • Uniform laundered and ready for you daily on property
  • Up to 30% discounts across award-winning restaurants and accommodation
  • Discounted parking available
  • An organization that values diversity, teamwork, and being your best self
  • Lifestyle discounts including gym memberships, retail discounts, and dry-cleaning services
  • Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait Islander, and LGBTQI+
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