Customer Relationship Specialist

5 days ago


Sydney, New South Wales, Australia REA Group Full time

About the Role

We are seeking a skilled Customer Relationship Specialist to join our team at REA Group. In this role, you will be responsible for developing and maintaining relationships with our real estate agent customers.

Key Responsibilities

  • Develop and maintain strong relationships with 100+ customers
  • Be the primary contact for a territory of customers serviced primarily from the REA office
  • Utilize digital products available to customers on our platform
  • Manage retention and selling solutions for customers
  • Work alongside a supportive and knowledgeable team

Requirements

  • Adapt and thrive in an evolving environment
  • Demonstrate success in a previous sales role (phone-based experience highly regarded)
  • Understand the real estate industry
  • Exceptional organizational skills in a high-pressure environment
  • Effective communication and relationship management skills
  • Support our inclusive culture and values

What We Offer

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A range of employee benefits and perks
  • A commitment to diversity, equity, and inclusion

About REA Group

REA Group is one of the world's largest property and lifestyle media companies. Our mission is to help people find a place to rent or buy, as well as for inspiration, renovation ideas, and to better understand their neighbourhoods and the property market.


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